Listen to the Call:
2817 E. YANDELL DR.
EL PASO, TX 79903-4026
TAPE – 476
(dialing sound) (ringing 1X)
CLINIC: Planned Parenthood. This is Regina speaking. Can you please hold?
CALLER: Hi. Yeah. I was wondering if you guys do abortions there?
CLINIC: I’m sorry? No, we don’t.
CALLER: Oh, okay. Well, could i ask somebody some questions then?
CLINIC: Are you a patient here?
CLINIC: No, then I cannot transfer you through.
CALLER: Oh. Well, do you know — could I ask you real quick? I’m just really worried.
CLINIC: Okay. As far as abortions, we don’t do abortions here. I really — if you need anything about abortions I can give you a number that you can call.
CALLER: Oh. Well, what is that?
CLINIC: The number is 544-2769.
CALLER: Okay. Well, do you know — like I’m just really worried because like, well my friend said that since like I’m going to be 14 in March that they would have to tell my parents. But my boyfriend’s 22. Could he just sign whatever it is and they wouldn’t have to tell anybody?
CLINIC: I’m not sure, ma’am.
CALLER: Oh. Well, okay. Well, do you know if I could come in there for like a pregnancy test though?
CLINIC: Yeah. But you will have to go and set up an appointment for that. We don’t go by walk-ins.
CALLER: Oh. Well, what time do you guys do appointments?
CLINIC: It just depends on when you would like to come in. Hold on, okay?
CALLER: All right. (long pause)
CLINIC: Thank you for holding. How may I help you?
CALLER: Yeah. I was wondering if I could come in for a pregnancy test and —
CLINIC: When would you like to come in?
CALLER: Tomorrow, I think. What time do you have tomorrow?
CLINIC: What time I have? 8:30 tomorrow morning.
CALLER: Okay. Well, I’d have to call my boyfriend to see, but he’d be the only one that could bring me. Would that be all right if he was there with me?
CLINIC: That’s fine.
CALLER: But would anybody have to know about us or anything?
CALLER: Oh, really?
CALLER: Okay. Well, if it turned out that I wasn’t pregnant, could I get birth control?
CLINIC: You will have to have an exam done here first.
CALLER: Well, could I get that scheduled tomorrow?
CLINIC: How about 8:40? Is that fine?
CLINIC: Can I have your name?
CALLER: If I was on birth control, would you have to tell anybody though?
CLINIC: No, ma’am. May I have your name, please?
CALLER: It’s Christine.
CLINIC: Your last name?
CLINIC: Date of birth?
CALLER: March 19, 1988.
CLINIC: And day time phone number that we can contact you to confirm an appointment?
CALLER: Well –
CLINIC: Or we just go ahead and confirm it. What you need to do is go ahead and just bring in at least $10 with you. Okay? Also, we ask 24 hours prior to appointment do not have any sexual intercourse, no vaginal creams, no douching, and you cannot be on your period.
CLINIC: Okay? So then we’ll see you tomorrow at 8:40.
CALLER: But would you have to tell my parents at all about anything?
CLINIC: I’m sorry?
CALLER: Would you have to tell my parents —
CLINIC: No. Everything that we do here is confidential.
CLINIC: Yes, ma’am.
CALLER: All right.
CLINIC: Okay? Thank you. Bye bye.
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