Listen to the Call:
Transcript:
PLANNED PARENTHOOD
PO BOX 65
SOMERSET, PA 15501
814-443-6549
TAPE – 124
(Dialing, phone ringing)
CLINIC: Planned Parenthood. Can I help you?
CALLER: Hi. Yeah. I was wondering if you guys do abortions there.
CLINIC: We don’t do abortions here. I can give you a number who does.
CALLER: Okay.
CLINIC: Do you have a positive pregnancy test?
CALLER: Well, I took a home pregnancy test over the weekend, and it was positive.
CLINIC: Okay. Do you live around here?
CALLER: I live in Bakersfield.
CLINIC: Okay. You would first of all have to come here for proof of pregnancy to take with you.
CALLER: Okay.
CLINIC: You can’t just walk in without that. So you should really come here first, and then we can give you that information.
CALLER: Okay.
CLINIC: Do you want to make an appointment?
CALLER: Yeah, okay.
CLINIC: Okay. Hold on just a minute.
(Pause)
CLINIC: How about tomorrow afternoon?
CALLER: Well, what time?
CLINIC: What time can you come?
CALLER: Well, I’d really have to talk to my boyfriend to see when he can get off work because he’s the only one that can bring me.
CLINIC: What time does he work ’til?
CALLER: 8 to 5.
CLINIC: Okay. Well, that doesn’t work for us.
CALLER: Oh, all right. Well, I’d have to talk to him to see if he could get off work and bring me.
CLINIC: Because we work 8 to 4 Fridays and 9 to 5 the rest of the week. And he works 8 to 5.
CALLER: Yeah. Well, he could probably get Monday off.
CLINIC: Well, it just takes five minutes. There’s nobody else that can bring you, not even next week?
CALLER: Is it all right if he takes me on like his lunch break or whatever?
CLINIC: What time does he take lunch?
CALLER: He can take it whenever he wants to.
CLINIC: That’s fine. How are you going to get back to Bakersfield though?
CALLER: He’ll take me.
CLINIC: How about 1:15 tomorrow?
CALLER: All right.
CLINIC: What’s your name?
CALLER: It’s Christine Smith.
CLINIC: Have you ever been here before?
CALLER: No.
CLINIC: Do you have insurance?
CALLER: Well, he was going to pay cash.
CLINIC: Okay. You pay cash. Your phone?
CALLER: Huh?
CLINIC: Your phone?
CALLER: Oh. I would have to give you his cell phone number. But he just got it, so I don’t know the number yet.
CLINIC: So you don’t have a phone.
CALLER: Right.
CLINIC: Okay. It’s $5.00. You need to pay that when you come. And we’ll see you at 1:15 tomorrow. If that doesn’t suit you, call us though.
CALLER: Is there any age requirement or anything like that? I’ll be 14 in March. Is that still okay and everything?
CLINIC: Uhhhh, you’re 13?
CALLER: Yeah.
CLINIC: (Talking to someone else) Bev, what is the requirement for 13-year-old for an AB?
Are you going to be a patient here?
CALLER: Yeah.
CLINIC: Okay. We’ll tell you that when you come.
CALLER: Okay. Well, you guys wouldn’t have to tell my parents or anything, right? The problem is I can’t tell my parents because my boyfriend’s 22. And we’re going to get married. We’re going to move out and live together and have a family later on. But they just hate him because they think he’s too old for me.
CLINIC: Right. Well, we can talk to you about that. The nurse practitioner, she can give you all the details on that. I’m not real sure.
CALLER: What do I do? Like, they can’t find out.
CLINIC: Bev will go through all that with you.
CALLER: Well, I don’t want to come in there if I don’t have any — like if you guys are going to tell my parents, I don’t wanna —
CLINIC: We can’t. We can’t tell anybody. I mean, everything here is confidential. All we’re going to do is do a pregnancy test, and give you verification and information of where you’re gonna go. But everything here is confidential.
CALLER: So you don’t have to tell my parents about that?
CLINIC: We don’t have tell your parents that you’re coming. I mean, we can’t tell your parents, for no reason.
CALLER: And is it all right if my boyfriend brings me and everything?
CLINIC: Yeah. Your boyfriend can bring you. That’s fine.
CALLER: Does he have to fill out any forms or anything?
CLINIC: No. He does not fill out anything here. Nope.
CALLER: Would he fill out anything anywhere else?
CLINIC: I don’t know if he needs to fill out papers there or not. I don’t think so.
CALLER: If it turned out like after the pregnancy test that I wasn’t pregnant, do you guys do birth control there?
CLINIC: Yes.
CALLER: And you wouldn’t have to tell anybody about that either?
CLINIC: Right.
CALLER: Okay.
CLINIC: Exactly. We just go by numbers here. We file by numbers since everything’s confidential. We don’t like to use your name.
CALLER: Is it cool if I call you back with his cell phone number?
CLINIC: We don’t need a telephone number if you can’t give us one. But if you can’t make your appointment then we’d ask if you call us.
CALLER: Okay. What was your name?
CLINIC: Your appointment’s at 1:15 Friday. If that doesn’t suit him, you could call us. And we don’t have a number to reach you at.
CALLER: So when I call you back, is it all right to talk to you?
CLINIC: Well, you don’t need to call us back?
CALLER: Oh. What if he can’t make it, and I have to cancel?
CLINIC: That’s fine. That’s fine. Do you want the number?
CALLER: Yes.
CLINIC: It’s 443-6549, the number you just called.
CALLER: Okay.
CLINIC: You can just call us on that number if you want to make another time.
CALLER: Okay. So if I have any other questions, is it all right to talk to you?
CLINIC: Sure.
CALLER: What was your name?
CLINIC: The nurse practitioner’s name is Bev.
CALLER: Bev? All right. But I couldn’t talk to you again?
CLINIC: That’s fine. My name is Julie.
CALLER: Julie?
CLINIC: Uh-huh.
CALLER: Okay. Thanks.
CLINIC: Sure.
CALLER: Bye.
CLINIC: Bye.
***END***