#419 – Planned Parenthood – Rape Crisis in Brockport, NY

Listen to the Call:

Transcript:

PLANNED PARENTHOOD – RAPE CRISIS
156 WEST AVE. # 203
BROCKPORT, NY 14420-1229
585-637-7272

TAPE – 419

(dialing sounds) (ringing 1X)

CLINIC: Planned Parenthood Rape Crisis Service. Becky speaking. Can I help you?

CALLER: Hi. Yeah. I was wondering if you guys do abortions there?

CLINIC: No, we don’t do them here.

CALLER: Do you know of any place that does?

CLINIC: We would refer you. Planned Parenthood’s policy is you need to come in here for your pregnancy test, and then we would give you the referrals that you need.

CALLER: Oh, okay. Well, do you have to be like a specific age for that? Like I’ll be 14 in March.

CLINIC: Okay. No, you don’t have to be a specific age.

CALLER: Okay. Well, I’m just worried because my friend said that since I’ll be 14 in March that they would have to tell my parents and everybody. But my boyfriend’s 22. Could he just sign whatever it is and they wouldn’t have to tell anybody?

CLINIC: No. We’re a confidential agency. We wouldn’t have to tell anybody.

CALLER: Oh, okay.

CLINIC: Okay? Did you want to set up an appointment for a pregnancy test?

CALLER: Yeah.

CLINIC: What’s your name?

CALLER: It’s Christine.

CLINIC: C-H?

CALLER: Yeah.

CLINIC: And the last name?

CALLER: Smith.

CLINIC: Smith?

CALLER: Yeah.

CLINIC: And what’s your date of birth, Christine?

CALLER: It’s March 19, 1988.

CLINIC: Okay. Now did you want the Albion or the Brockport office?

CALLER: I’m not sure, probably the Brockport one.

CLINIC: Brockport closer to you?

CALLER: Yeah.

CLINIC: Okay. Hold on and let me check the schedule for tomorrow. We’re only in Brockport from 12:00 to 8:00 tomorrow, and then on Fridays 9:00 to 5:00. Okay?

CALLER: Okay.

CLINIC: Hold on. (long pause) Okay. I can get you in tomorrow. What time would be good for ya?

CALLER: Well, I’m not really sure. I’d have to call my boyfriend to see when he can get off work and take me.

CLINIC: Okay.

CALLER: But in the morning would probably be the best.

CLINIC: Okay. Tomorrow the clinic is from 12:00 to 8:00.

CALLER: Oh, okay.

CLINIC: So Friday would be 9:00 to 5:00, okay?

CALLER: Okay. Well, could I do it tomorrow at noon then?

CLINIC: Yeah.

CALLER: Okay.

CLINIC: I’ll put you in there for 12:00, and then you can call me back if there’s any problem with that appointment.

CALLER: Okay.

CLINIC: Okay? So I’ll put you in for 12:00 in the Brockport office. Now, do you know where that’s located?

CALLER: My boyfriend does.

CLINIC: It’s at Lakeside Hospital.

CALLER: Oh, okay. Yeah.

CLINIC: Okay? The Professional Building attached to the hospital?

CALLER: Okay.

CLINIC: Second floor, Suite 203.

CALLER: Okay. Well, do you know — like if I came in there for like the pregnancy test and if it came out like that I wasn’t pregnant, do you guys have birth control there?

CLINIC: Yes.

CALLER: It’s just, we don’t want to have to go through all this again.

CLINIC: I don’t blame you.

CALLER: But you’re sure you wouldn’t have to tell anybody that I was on birth control though?

CLINIC: No. No. The only thing we can’t control is who sees you come in and out of the building, okay? But that building has a whole lot of different doctors and dentists in there, you know? So, I mean — yeah.

CALLER: Okay. So nobody would have to tell anybody though?

CLINIC: No.

CALLER: Okay.

CLINIC: We wouldn’t tell anybody. Okay?

CALLER: So let me call my boyfriend and call you back. What was your name?

CLINIC: My name is Becky.

CALLER: Okay.

CLINIC: Okay? Okay, and I’ll talk to you in a few minutes.

CALLER: Okay.

CLINIC: All right.

CALLER: Bye.

CLINIC: Bye.

(phone clicks)

*** THE END ***

#420 – Planned Parenthood in West Seneca, NY

Listen to the Call:

Transcript:

PLANNED PARENTHOOD
240 CENTER RD.
WEST SENECA, NY 14224-1947
716-675-1012

TAPE – 420

(dialing sounds) (ringing 2X)

CLINIC: Good morning. Planned Parenthood. Could you please hold?

CALLER: Yeah.

CLINIC: Thank you.

RECORDING: — Planned Parenthood at Pandora Box Theater Company’s performance of the Vagina Monologues. Last year’s performance sold out two weeks before the show. So buy your tickets today. Dial 831-2200, Extension 305 to buy your ticket or find more information. Thanks for holding. Someone will be with you shortly. (music) Come visit us at PlannedParenthood.dsn.org. By visiting our website you can easily get the facts and learn more about our services and programs. And don’t forget to sign up for our e-mail network. Visit us at Plannedparenthood.dsn.org. Thanks for holding. We’re working to serve you. (music) February is National Condom Month. Please stop in for valuable information on how to safely use condoms. Help spread the word, using condoms while having sex cuts down on future risks. Make sure to use a condom every time you have sex. Thank you for holding. Someone will be with you shortly. (music)

CLINIC: Sorry to keep you holding. Can I help you?

CALLER: Yeah. I was wondering if you guys do abortions there?

CLINIC: No, we don’t.

CALLER: Do you know of any place that does though?

CLINIC: We have around three places in the area. Okay. Dr. Press’s office — 691-1414. Buffalo Women’s Services, 835-2510. And then there’s Planned Parenthood in Niagara County. It’s 205-0704.

CALLER: Okay. Well, do you know — like it’s just I’m scared because like I’ll be 14 in March, and my friend said that my parents would have to know about —

CLINIC: No, they don’t.

CALLER: — me getting an abortion?

CLINIC: No, they don’t.

CALLER: Okay. Well, my boyfriend’s 22. Could he just take care of everything though? Is he old enough to do all that?

CLINIC: Probably.

CALLER: Okay. But they wouldn’t have to tell anybody, at all, that I was there for anything?

CLINIC: I believe it’s all confidential.

CALLER: Oh, okay. Well, could I come in there for a pregnancy test though?

CLINIC: You could take a pregnancy test, sure.

CALLER: Okay. Well, how much would that cost?

CLINIC: $5.00.

CALLER: Okay. Well, if like — is there — like if the pregnancy test came out that I wasn’t pregnant, do you guys have birth control there?

CLINIC: Yeah.

CALLER: It’s just we don’t want to have to go through all this again.

CLINIC: Correct.

CALLER: So. But if I was on birth control, would you guys have to tell anybody?

CLINIC: No.

CALLER: Really?

CLINIC: Um-hum.

CALLER: Okay. Well, how long —

CLINIC: You couldn’t have it all done — Wednesday we have a Teen Clinic.

CALLER: Okay.

CLINIC: This Wednesday coming up.

CALLER: What time?

CLINIC: 3:00 if you can get here.

CALLER: Okay.

CLINIC: And —

CALLER: If I wasn’t pregnant could I get my birth control right then?

CLINIC: They’d have to do a pap and everything, correct.

CALLER: How long does that take?

CLINIC: What?

CALLER: Getting everything.

CLINIC: It could take about an hour or so.

CALLER: Oh, okay.

CLINIC: Depending on how many people show up. I mean, it all depends.

CALLER: Well, do I need an appointment for that then?

CLINIC: No. You can walk in 3:00 on Wednesday.

CALLER: Oh, okay. So I could get like, do the exam during the Teen thing?

CLINIC: Right.

CALLER: Oh, okay. Well, is it all right — like, what was your name?

CLINIC: A medical clerk. I’m not going to be here then.

CALLER: Oh, you’re not?

CLINIC: Um-um.

CALLER: Okay. It’s just — you’re just really nice. I just don’t want to talk to anybody that’s mean. So.

CLINIC: No. You don’t have to worry.

CALLER: Really? Okay. Well, so I don’t need an appointment or anything?

CLINIC: No.

CALLER: Okay. Well, if I talk to my boyfriend and he had any other questions, could I call and talk to you?

CLINIC: Sure. There’s — I’m the only one here.

CALLER: Oh, okay.

CLINIC: All right?

CALLER: Okay.

CLINIC: So we’ll see you Wednesday?

CALLER: Okay.

CLINIC: All right. Thank you.

CALLER: Okay.

CLINIC: Bye.

(phone clicks)

*** THE END ***

#421 – Medical Offices Of Planned Parenthood in Ithaca, NY

Listen to the Call:

Transcript:

MEDICAL OFFICES OF PLANNED PARENTHOOD
314 W STATE ST.
ITHACA, NY 14850-5478
607-273-1513

TAPE – 421

(dialing sounds) (ringing 1X)

RECORDING: Welcome to the medical offices of Planned Parenthood. If this is a medical emergency or you need to make an appointment or ask a medical question, please press 1. (dial sound) Please hold.

CLINIC: Planned Parenthood. Could you please hold?

CALLER: Yeah.

CLINIC: Thanks. (long pause)

(dialing sounds) (ringing 1X)

RECORDING: (repeat) (dial sound) Please hold. (ring)

CLINIC: Planned Parenthood. Can I help you?

CALLER: Hi. Yeah. I was wondering if you guys do abortions there?

CLINIC: Yes.

CALLER: Okay. Do you know how much it costs?

CLINIC: $400.

CALLER: Okay. Well, do you know — like I’m just really scared because like my friend told me that since like I’m going to be 14 in March.

CLINIC: Uh-huh.

CALLER: And she said that they would have — that you guys would have to tell my parents about it.

CLINIC: No. No. No.

CALLER: But my boyfriend is 22. Could you just have him sign whatever it is and you wouldn’t have to tell anybody?

CLINIC: No. You don’t have to. You don’t have to tell anybody. Nobody has to sign anything for you.

CALLER: Oh, okay.

CLINIC: Nobody has to know. And there’s different — you might not have to pay the full amount. There’s different ways we can, different programs that can help you. So it might get paid for for you.

CALLER: Well, I don’t have a job or anything. My boyfriend said he would pay. Is that all right?

CLINIC: Yeah.

CALLER: Okay.

CLINIC: So do you want to make an appointment?

CALLER: Well, is it all right if he’s there with me?

CLINIC: Yes.

CALLER: Okay.

CLINIC: Yep. And what our protocol is, first you meet with a counselor. And both of you can come. And then she’ll schedule you for the abortion if that’s what you choose.

CALLER: It’s just we were talking, and we don’t want anyone to know about us. Would you guys have to be asking a lot of questions or anything?

CLINIC: Well, what do you mean by that?

CALLER: Well, I’m just — just about me and you wouldn’t have to say anything about him?

CLINIC: No.

CALLER: Oh, okay.

CLINIC: No. No.

CALLER: So like could I come in there for like a pregnancy test though?

CLINIC: Yep. Okay. Yep. Hold on.

CALLER: Okay. I’m just really scared because like I haven’t had my period since like December 21st, and I don’t know what to do. But I just — I can’t let my parents find out at all because I don’t know what would happen.

CLINIC: Okay.

CALLER: So is it all right to come in there for a pregnancy test though?

CLINIC: Yep. I’m trying to find — does your boyfriend work?

CALLER: Yeah. He has a job.

CLINIC: And do you want him to come to counseling too?

CALLER: Yeah.

CLINIC: So where does he work?

CALLER: He works like on like daily construction. So.

CLINIC: Okay, so in the evening would be better?

CALLER: Right.

CLINIC: Can you come tomorrow evening?

CALLER: I’d have to call and talk to him, but what time tomorrow?

CLINIC: I have a 5:45 or a 6:30.

CALLER: Oh, okay. Probably 6:30.

CLINIC: Do you want to take it and then see?

CALLER: Yeah, I guess.

CLINIC: Okay. So let’s schedule it. And then if there’s a problem you can call us, okay?

CALLER: Okay.

CLINIC: Okay. What’s your last name?

CALLER: It’s Smith.

CLINIC: Smith? Okay.

CALLER: Do you know though like, if the pregnancy test came out that I wasn’t pregnant if I could get birth control?

CLINIC: Yep.

CALLER: And you wouldn’t have to tell anybody about that?

CLINIC: Right. No. We wouldn’t tell anybody anything.

CALLER: All right.

CLINIC: Okay? What’s your first name?

CALLER: It’s Christine.

CLINIC: With a K or a C?

CALLER: A C-H.

CLINIC: And let’s see. Do you know your Social Security number or not?

CALLER: No.

CLINIC: Okay. What’s your date of birth?

CALLER: It’s March 19, 1988. Do I need a Social Security number?

CLINIC: No, that’s okay.

CALLER: Oh, okay.

CLINIC: March 19, ’88.

CALLER: Right.

CLINIC: Okay. And do you have a phone? You might want to give his.

CALLER: Well, my boyfriend has a cellphone, but I don’t know the number yet because he just got it. But we were wanting to use that number.

CLINIC: Okay. Well, when you come in you can let us know, okay?

CALLER: All right. okay. So —

CLINIC: Let’s see.

CALLER: So just call you back if I needed to change the appointment?

CLINIC: Yeah. If everything’s okay, then call us back.

CALLER: Oh, okay.

CLINIC: Your last period —

CALLER: What was your name?

CLINIC: Rachel. You said your last period was in December, right?

CALLER: Yeah.

CLINIC: December — do you know the date?

CALLER: 21st.

CLINIC: 21st. Okay. All right. Okay, so you’re all set for tomorrow evening at 6:30, okay?

CALLER: Okay. I’ll tell him and see what he says.

CLINIC: Okay.

CALLER: Okay, thanks.

CLINIC: Yep. Bye bye.

(phone clicks)

*** THE END ***

#105 – Planned Parenthood in Canton, NY

Listen to the Call:

Transcript:

PLANNED PARENTHOOD
9 MINER ST
CANTON, NY 13617-1208
315-386-2441

TAPE -105

(Dialing, phone ringing)

CLINIC: Planned Parenthood. May I help you?

CALLER: Yeah. Hi. I was wondering if you guys do abortions there.

CLINIC: No, we don’t.

CALLER: No? Do you know where I could call?

CLINIC: Sure. Can you hold on just for a minute?

CALLER: Yeah.

CLINIC: Okay.

(Pause)

CLINIC: Okay. We refer a lot of people to two doctors– one in Syracuse and one in Binghamton. The first one that’s in Syracuse, it’s 1-800-439-1105. And the other one is Dr. Cousins (sp), which is in Binghamton. And that’s 1-800-676-9011. And you’ll have to call and give them information over the phone.

CALLER: Okay. Do you know if I have to tell my parents before I can have an abortion?

CLINIC: No. Do you have insurance at all?

CALLER: Well, my boyfriend said he would pay for it.

CLINIC: Okay. Because it will go by cash or whatever. No, I don’t think that’s an issue at all.

CALLER: My parents can’t find out at all, because my boyfriend is 22. And we’re going to get married. But my parents hate him because they think he’s too old for me.

CLINIC: How old are you?

CALLER: I’ll be 14 in March.

CLINIC: Okay. Well, that’s an issue (chuckling). He is older. That is a legal issue. That could be.

CALLER: What do you mean?

CLINIC: Well, because you’re considered not an adult, and he’s definitely considered an adult.

CALLER: Yeah?

CLINIC: But any of that information — that information will stay there. So that’s not an issue.

CALLER: So nobody will find out or anything?

CLINIC: No. All that information, just like we are, confidential. So even if someone tried to call or get information, they would not give it to them.

CALLER: Oh, okay.

CLINIC: But I would definitely give them a call, okay?

CALLER: Okay. Well, do you guys do birth control there?

CLINIC: Yes, we can. But they might want to start you on something. So when you’re done with that, you need to call and make an appointment with us.

CALLER: Okay. And you guys wouldn’t have to tell anybody about birth control either?

CLINIC: No. No information. The only thing I tell people, is when you come here and you see people in the waiting room, that’s something we can’t control.

CALLER: Oh, okay.

CLINIC: But any other information or anybody calling regarding any of your business, none of that information’s given.

CALLER: If my boyfriend has questions, can I call you back and ask you?

CLINIC: Sure.

CALLER: What was your name?

CLINIC: Amy.

CALLER: Amy?

CLINIC: Um-hmm.

CALLER: All right. Okay.

CLINIC: Okay.

CALLER: Okay, thanks.

CLINIC: You’re welcome.

CALLER: Bye.

CLINIC: Bye.

***END***

#120 – Planned Parenthood in Albion, NY

Listen to the Call:

Transcript:

PLANNED PARENTHOOD
243 S. MAIN ST # 250
ALBION, NY 14411-1657
585-589-5681

TAPE – 120

(Dialing, phone ringing)

CLINIC: Planned Parenthood, Rape Crisis Service. Becky speaking. Can I help you?

CALLER: Hi. Yeah. Do you guys do abortion there?

CLINIC: No.

CALLER: No?

CLINIC: We refer you. But the first step is to come to Planned Parenthood for a pregnancy test, then we can do referrals and stuff for you.

CALLER: Okay. Do you guys have to tell my parents about anything?

CLINIC: No.

CALLER: I just can’t tell my parents. My boyfriend’s 22, and we’re going to get married. But they think he’s too old for me.

CLINIC: I see. Okay. Can you hold on for just a minute?

CALLER: Sure.

CLINIC: Thank you.

(Pause)

CLINIC: Thanks for holding. And what’s your name?

CALLER: My name is Christine.

CLINIC: Christine?

CALLER: Uh-huh.

CLINIC: Last name, Christine?

CALLER: Smith.

CLINIC: And your date of birth?

CALLER: It’s March 19, 1988.

CLINIC: Did you want to set up an appointment?

CALLER: Well, I’d have to talk to my boyfriend to see —

CLINIC: Oh, okay.

CALLER: — if he can get off work. But you guys wouldn’t have to tell anybody at all?

CLINIC: No, no. We’re a confidential agency, okay?

CALLER: Okay.

CLINIC: It is expensive. The pregnancy test itself is only 15 to $17, something like that. And then if you were to go for the abortion through Planned Parenthood, it would be $460.

CALLER: Oh, okay.

CLINIC: Just to let you know up front. But we can do referrals and stuff for you like that after the pregnancy test.

CALLER: Okay. If like after the pregnancy test, I wasn’t pregnant, do you guys do birth control there?

CLINIC: Yes.

CALLER: And you wouldn’t have to tell anybody about that either?

CLINIC: No.

CALLER: Okay.

CLINIC: The only thing we can’t control is who sees you come in here, okay? You know what I mean?

CALLER: Yeah.

CLINIC: But your first step would be to find out whether you’re pregnant or not. Okay?

CALLER: So like if my boyfriend had questions, is it all right if I call you back?

CLINIC: Sure, no problem.

CALLER: And what was your name?

CLINIC: My name is Becky.

CALLER: Okay.

CLINIC: Okay?

CALLER: Cool. Thanks.

CLINIC: All righty. Bye bye.

CALLER: Bye.

***END***

#094 – Planned Parenthood in Glens Falls, NY

Listen to the Call:

Transcript:

PLANNED PARENTHOOD
135 WARREN ST
GLENS FALLS, NY 12801-4511
518-792-0994

TAPE – 094

(Dialing, phone ringing)

CLINIC: Good afternoon, Planned Parenthood.

CALLER: Hi. Do you guys do abortions there?

CLINIC: Um-hmm.

CALLER: Yeah? How much does it cost?

CLINIC: If you’re going to pay out of pocket, between 300 and $400.

CALLER: What’s the difference for?

CLINIC: It depends. You come in for a pregnancy test, and then you have to have a pre-op exam done. It depends on what kind of testing you want to have done. There’s contributing factors. If you want to be seen here, or if you want to go to our Schenectady office and some IV sedation. We also help people apply for Medicaid here; that can cover it.

CALLER: Well, my boyfriend, he can cover it. He’s 22. He can take care of it. Is there any age requirement for having an abortion?

CLINIC: No, not at all. No parental consent.

CALLER: You don’t have to tell my parents?

CLINIC: Nope.

CALLER: The problem is, my parents can’t find out at all. My boyfriend’s 22. And we’re going to get married, but they think he’s too old for me.

CLINIC: How old are you?

CALLER: I’ll be 14 in March.

CLINIC: Oh. Okay. You can come in. There’s confidential services here. You don’t need parental consent to have the surgical abortion done. What we usually need to start out with, though, is have you come in and have a pregnancy test, so that we have the documentation on file. And you will meet with a pregnancy counselor. And they just discuss your different options with you, and they’ll talk to you about the process, and the procedure and everything.

CALLER: Okay.

CLINIC: Would you like to go ahead and do that?

CALLER: If I wasn’t pregnant, can I get birth control from you guys?

CLINIC: Yes, you certainly can.

CALLER: And you wouldn’t have to tell anybody about that either?

CLINIC: No.

CALLER: Well, let me call my boyfriend and see if he has any questions real quick. Is it all right if I talk to you later?

CLINIC: Yeah. You can call back as soon as you’re done with him, okay?

CALLER: Well, is it all right if I talk to you?

CLINIC: Sure.

CALLER: What was your name?

CLINIC: Nicole.

CALLER: All right.

CLINIC: Okay? All right. Bye bye.

***END***

TAPE D-95

(Dialing, phone ringing)

CLINIC: Planned Parenthood. Can I help you?

CALLER: Do you guys do abortions there?

CLINIC: At this clinic?

CALLER: Uh-huh.

CLINIC: No.

CALLER: No? Do you know of anyone that does?

CLINIC: They do it in the Glen Falls office. Have you been to this clinic before?

CALLER: No.

CLINIC: Are you pregnant?

CALLER: Well, I took a pregnancy test over the weekend, and it came out positive.

CLINIC: Okay. And you haven’t been here before?

CALLER: No. It’s just my friend told me to talk to you guys.

CLINIC: Okay. The first place I would start would be coming in and talking to Beth. She’s the pregnancy counselor. And if you’re thinking about terminating, you’d have to have like a pre-surgery exam.

CALLER: Do you have to be a certain age to have an abortion, because I’ll be 14 in March.

CLINIC: No, you don’t.

When did you want to come in?

CALLER: Well, I don’t know. I’d have to talk to my boyfriend and see when he can get off because he’s going to drive me here. But you guys don’t have to tell my parents or anything, right?

CLINIC: No.

CALLER: The problem is, I can’t tell my parents, because my boyfriend is 22. And we’re going to get married, but my parents don’t like him because they think he’s too old for me. But there’s just no way that they can find out.

CLINIC: Now, do you have insurance or not?

CALLER: Well, no. My boyfriend’s going to pay for everything.

CLINIC: Are you a New York State resident or Vermont?

CALLER: I live in Hartford.

CLINIC: Okay. Just get back to me when you decide what you want to do.

CALLER: Well, if I end up not being pregnant, could you guys get birth control for me?

CLINIC: Um-hmm.

CALLER: And you guys wouldn’t have to tell anybody about that either?

CLINIC: No.

CALLER: Okay. Is it okay if I call you back and talk to you?

CLINIC: Sure.

CALLER: Just in case my boyfriend has a question or something.

CLINIC: Okay.

CALLER: Is it all right if I talk to you?

CLINIC: Yeah.

CALLER: What was your name?

CLINIC: Barb.

CALLER: Barb?

CLINIC: Um-hmm.

CALLER: Okay.

CLINIC: All right.

CALLER: Okay. Thanks.

***END***

#106 – Planned Parenthood in Utica, NY

Listen to the Call:

Transcript:

PLANNED PARENTHOOD
1424 GENESEE ST.
UTICA, NY 13502-5192
315-724-6146

TAPE – 106

(dialing sounds) (ringing 1X)

RECORDING: Hello. You have reached Planned Parenthood, Mohawk Hudson. If you know your party’s extension number, please enter it now. To make a clinic appointment, please press 1. (dial sound) One moment, please.

(ringing 3X)

CLINIC: Can I help you?

CALLER: Yeah. I was wondering if you guys do abortions there?

CLINIC: Yes, we do.

CALLER: You do? How much does that cost?

CLINIC: $400.

CALLER: $400?

CLINIC: Um-hum.

CALLER: All right. Like well, my friend told me that you guys have to tell my parents before I can have an abortion. Is that true?

CLINIC: First off you’d have to have a pregnancy test. Then you’d come for an exam, and then you’d come for the AB.

CALLER: Okay. But would my parents find out?

CLINIC: No, but you’d — why don’t — what did you want? Do you want to come in for a pregnancy test and then go from there?

CALLER: Well, I could. Like I took a home pregnancy test over the weekend.

CLINIC: We don’t go by home pregnancy tests.

CALLER: Okay. It’s just my parents can’t find out at all because like if they found out — like well my boyfriend’s 22, and we’re planning on getting married, but like they just absolutely hate him because they think he’s too old for me. So they can’t find out.

CLINIC: Do you want to come in for the pregnancy test? How old are you?

CALLER: I’ll be 14 in March.

CLINIC: Where do you live?

CALLER: I live in New Hartford.

CLINIC: When was your last period?

CALLER: It was like the first week in December.

CLINIC: The first week in December?

CALLER: Uh-huh.

CLINIC: Just a minute. (pause) Can you come in Monday?

CALLER: I’d have to talk to my boyfriend and see.

CLINIC: Well, why don’t you find out when your boyfriend could bring you, and you call me back, and then we’ll make you an appointment. You give me a timeframe.

CALLER: Okay. Is it all right if I talk to you?

CLINIC: You could talk to whoever answers the phone. They can make you an appointment. Just tell them a timeframe and see if they can fit you in.

CALLER: Oh, so I can’t talk to you again, or —

CLINIC: No. You wouldn’t need to talk to me. Whoever answers the phone can make you an appointment.

CALLER: Oh, It’s just — well, I like, you’re nice.

CLINIC: Yeah. But anybody, but I’m here until 8:00, so if you can call back tonight.

CALLER: Okay. What was your name?

CLINIC: Debbie.

CALLER: What was it?

CLINIC: Debbie.

CALLER: Debbie? All right.

CLINIC: But if you get a timeframe so — because we do have evenings on Mondays and Wednesdays.

CALLER: Okay. If like, say that I ended up not being pregnant or whatever —

CLINIC: Then they would set you up for a yearly exam for like an exam for you to get birth control.

CALLER: Okay. And they wouldn’t have to tell anybody about that either?

CLINIC: No. Nope. It’s total confidentiality. You wouldn’t have to worry about your parents finding out at all.

CALLER: All right. Okay.

CLINIC: All right.

CALLER: Okay. Thanks.

CLINIC: Um-hum. Bye.

CALLER: Bye.

(phone clicks)

*** THE END **

#121 – Planned Parenthood in Canandaigua, NY

Listen to the Call:

Transcript:

PLANNED PARENTHOOD
15 LAFAYETTE AVE.
CANANDAIGUA, NY 14424-2049
585-396-9270

TAPE – 121

(Dialing, phone ringing)

CLINIC: Good morning. Canandaigua Planned Parenthood. This is Nicole.

CALLER: Hi. Do you guys do abortions there?

CLINIC: Not in the Kanendagel office.

CLINIC: Oh, okay. Do you know who I should call for that?

CLINIC: Where do you live?

CALLER: I live in Victor.

CLINIC: Okay. What we would need to do is have you come into the office for an initial pregnancy test visit. And during that visit, they can answer all of your questions.

CALLER: Oh, okay. Would they tell my parents or anything?

CLINIC: No. We’re very confidential here.

CALLER: The problem is, I can’t tell my parents at all. My boyfriend’s 22. And we’re planning on getting married, and we’re in love. But my parents hate him because they think he’s too old for me.

CLINIC: No. We’re confidential Anything you tell us remains here.

CALLER: Okay.

CLINIC: Do you want to schedule an appointment?

CALLER: Yeah. You guys don’t have an age requirement for that or anything, do you?

CLINIC: A what?

CALLER: An age requirement. I’ll be 14 in March.

CLINIC: No, we don’t have an age limit.

CALLER: Okay.

CLINIC: Do you want to schedule?

CALLER: Yeah.

CLINIC: Have you ever been to Planned Parenthood before?

CALLER: No.

CLINIC: I’ll just put you in the computer. What’s your last name?

CALLER: Smith.

CLINIC: S-m-i-t-h?

CALLER: Yeah.

CLINIC: And what’s your first name?

CALLER: Christine.

CLINIC: C-h-r-i-s-t-i-n-e?

CALLER: Yeah.

CLINIC: And what’s your date of birth, Christine?

CALLER: It’s March 19, 1988.

CLINIC: Now, it appears that you’ve made an appointment before. You’re in my computer.

CALLER: When was that?

CLINIC: Yesterday.

CALLER: Yesterday?

CLINIC: Did you call yesterday?

CALLER: Well, yeah — well, I don’t know.

CLINIC: Okay. You wanted to come to the Canandaigua office?

CALLER: Okay.

CLINIC: Is that the closest one to you? You’re in Victor, you said?

CALLER: Victor, yeah.

CLINIC: And what days or what times of day are good for you?

CALLER: Well, Fridays are usually good.

CLINIC: Like tomorrow?

CALLER: Yeah, I guess.

CLINIC: Could you come at 2:30?

CALLER: Well, I’d have to call my boyfriend to see when he can get off.

CLINIC: Why don’t you call him and find out when he can bring you. And keep in mind that Mondays and Tuesdays we’re open late, so we could see you as late as 6:30.

CALLER: Okay.

CLINIC: So if that’s easier for —

CALLER: Yeah. Monday would probably be better then.

CLINIC: Do you want to go ahead and schedule it or do you want to talk to him first?

CALLER: I’ll talk to him.

CLINIC: Okay. Well, Christine, give me a call back. I’m here all day.

CALLER: Okay. And you were Nicole?

CLINIC: Yep.

CALLER: Well, if I wasn’t pregnant, do you guys do birth control there at all?

CLINIC: Yes, we do.

CALLER: And you wouldn’t have to tell anybody about that either?

CLINIC: No. We’re confidential.

CALLER: Okay. So I’ll call you back when I talk to him.

CLINIC: Okay.

CALLER: Okay.

CLINIC: All right. Thank you.

CALLER: Bye.

CLINIC: Bye.

***END***

#095 – Planned Parenthood in Granville, NY

Listen to the Call:

Transcript:

PLANNED PARENTHOOD
11 QUAKER ST.
GRANVILLE, NY 12832-1028
518-642-1590

TAPE – 095

(Dialing, phone ringing)

CLINIC: Planned Parenthood. Can I help you?

CALLER: Do you guys do abortions there?

CLINIC: At this clinic?

CALLER: Uh-huh.

CLINIC: No.

CALLER: No? Do you know of anyone that does?

CLINIC: They do it in the Glen Falls office. Have you been to this clinic before?

CALLER: No.

CLINIC: Are you pregnant?

CALLER: Well, I took a pregnancy test over the weekend, and it came out positive.

CLINIC: Okay. And you haven’t been here before?

CALLER: No. It’s just my friend told me to talk to you guys.

CLINIC: Okay. The first place I would start would be coming in and talking to Beth. She’s the pregnancy counselor. And if you’re thinking about terminating, you’d have to have like a pre-surgery exam.

CALLER: Do you have to be a certain age to have an abortion, because I’ll be 14 in March.

CLINIC: No, you don’t.

When did you want to come in?

CALLER: Well, I don’t know. I’d have to talk to my boyfriend and see when he can get off because he’s going to drive me here. But you guys don’t have to tell my parents or anything, right?

CLINIC: No.

CALLER: The problem is, I can’t tell my parents, because my boyfriend is 22. And we’re going to get married, but my parents don’t like him because they think he’s too old for me. But there’s just no way that they can find out.

CLINIC: Now, do you have insurance or not?

CALLER: Well, no. My boyfriend’s going to pay for everything.

CLINIC: Are you a New York State resident or Vermont?

CALLER: I live in Hartford.

CLINIC: Okay. Just get back to me when you decide what you want to do.

CALLER: Well, if I end up not being pregnant, could you guys get birth control for me?

CLINIC: Um-hmm.

CALLER: And you guys wouldn’t have to tell anybody about that either?

CLINIC: No.

CALLER: Okay. Is it okay if I call you back and talk to you?

CLINIC: Sure.

CALLER: Just in case my boyfriend has a question or something.

CLINIC: Okay.

CALLER: Is it all right if I talk to you?

CLINIC: Yeah.

CALLER: What was your name?

CLINIC: Barb.

CALLER: Barb?

CLINIC: Um-hmm.

CALLER: Okay.

CLINIC: All right.

CALLER: Okay. Thanks.

***END***

#107 – Planned Parenthood in Norwich, NY

Listen to the Call:

Transcript:

PLANNED PARENTHOOD
157 E. MAIN ST. # 1
NORWICH, NY 13815-1593
607-656-7706

TAPE – 107

(Dialing, phone ringing)

CLINIC: Planned Parenthood.

CALLER: Hi. I was wondering if you guys do abortions there.

CLINIC: No, we don’t.

CALLER: Do you know who I can call for that?

CLINIC: If you pick up the phone book or look in the Yellow Pages, it’s got the phone number list right there.

CALLER: Oh, okay,

CLINIC: The nearest is in Binghamton though.

CALLER: Huh?

CLINIC: The nearest place is Binghamton.

CALLER: Oh, okay. Is it all right if I ask a question?

CLINIC: Um-hmm.

CALLER: My main concern is my friend told me that you guys have to tell my parents before I can have an abortion. Is that true?

CLINIC: No. Not in New York State, no. You wouldn’t need parent consent.

CALLER: Oh, okay. Well, it’s just they can’t find out at all. My boyfriend is 22. We’re going to get married, but my parents hate him because they think he’s too old for me. I don’t know. They just can’t find out at all.

CLINIC: No. Everybody’s visit is confidential here.

CALLER: Do I have to be a certain age to get an abortion?

CLINIC: How old are you?

CALLER: I’ll be 14 in March.

CLINIC: No, you don’t. But how are you going to pay for it? I know when you go to the office, you have to say how you’re going to pay for it.

CALLER: Oh. Well, my boyfriend said he would pay cash for it.

CLINIC: Oh, okay. Because if you come here — what we do is you could come in for a pregnancy test, and then we give you options counseling, or you can directly yourself. I know the doctor’s name is Dr. Cousins in Binghamton.

CALLER: How much is the —

CLINIC: I don’t know. I have no idea.

CALLER: Well, how much is the counseling?

CLINIC: You’re a student, so there’d be no charge. What we do is schedule you for a pregnancy test appointment.

CALLER: So even if he’s paying, and he’s not a student anymore, it’s all right.

CLINIC: Yeah, you’re not married.

CALLER: All right.

CLINIC: Did you want to make an appointment here first?

CALLER: Yeah.

CLINIC: Okay. Actually, I could pop you in tomorrow morning. Do you want to do it tomorrow morning at 10:30?

CALLER: 10:30?

CLINIC: I need your last name.

CALLER: My last name is Smith.

CLINIC: First name?

CALLER: Christine.

CLINIC: And your date of birth?

CALLER: It’s March 19, 1988.

CLINIC: And phone number you can be reached at?

CALLER: Well, I’d have to call my boyfriend to see what his cell phone number is.

CLINIC: That’s okay.

CALLER: Is it all right if I call him, and then call you back?

CLINIC: That’s okay. I can put “no” because it’s tomorrow morning. Do you know where we are in Norwich?

CALLER: Well, I think he might.

CLINIC: Okay. It’s 157 East Main Street, right across from the fairgrounds in Norwich.

CALLER: Okay.

CLINIC: So 10:30. That’s tomorrow morning.

CALLER: What if he can’t get the day off in such a short notice? Is it all right to reschedule or anything?

CLINIC: Yeah. Why don’t you call us back and tell us you’re not going to come in the morning. Because we open at 8:30.

CALLER: Is it all right, if he had any questions, if I can talk to you later?

CLINIC: You mean tomorrow?

CALLER: Uh-huh.

CLINIC: Okay. Yep. We’re open here until 5:30 tonight, yeah.

CALLER: Okay. So what was your name?

CLINIC: Dixie.

CALLER: Dixie.

CLINIC: When you come for your appointment you could ask a lot of questions because you’ll be seeing a nurse. She could tell you anything.

CALLER: Okay. But the nurse wouldn’t have to tell anybody either?

CLINIC: No. Your visit is entirely confidential. Everybody that comes here is.

CALLER: Okay.

CLINIC: Uh-huh.

CALLER: Thanks.

CLINIC: Uh-huh. Bye.