Listen to the Call:
7518 S. STATE ST.
LOWVILLE, NY 13367-1531
TAPE – 598
(dialing sounds) (ringing 2X)
CLINIC: Thank you for calling Planned Parenthood. This is Vicki (sp). How can I help you?
CALLER: Hi. Yeah. I was calling to see — well, I was wondering, do you guys do abortions there?
CLINIC: No, we don’t.
CALLER: Oh. Well, do you know of anybody that does?
CLINIC: The closest place would be Syracuse or Utica.
CLINIC: Okay? Do you need those phone numbers?
CALLER: Yes, please.
CLINIC: Okay. Hold on for me. (pause) Okay, in Syracuse the number is 475-5525.
CLINIC: And in Utica it is 724-6146.
CALLER: Okay. Well, could I come in there for a pregnancy to see if I was pregnant, just to make sure?
CALLER: It’s just, the main reason why I’m worried about all this is because, well I haven’t had my period since like December 26, and I’m scared.
CLINIC: Okay. Can you come in — I don’t have anything today.
CALLER: Well, what time do you normally do pregnancy tests?
CLINIC: We do them all, I mean anytime during the day.
CALLER: Oh. Is it usually like by appointment?
CALLER: Oh. Well, can I ask you real quick? I’m just worried because like my friend told me — well I’ll be 14 next month.
CALLER: And my friend said that you guys would have to tell my parents about all this. But my boyfriend’s 22. Is he old enough to take care of it and you wouldn’t have to tell anybody?
CLINIC: Okay. We have a very strict confidentiality policy. We can’t tell anybody without your okay.
CALLER: Oh, okay.
CLINIC: Okay? Can you come in next Friday?
CALLER: I think so, but I have to call my boyfriend to see. I mean, he’d be the only way I could — he’d be the only way I could get there.
CLINIC: Okay. Can you do 11:00? Can I put you in for that? and then have you call us back? Or I would like to reserve the spots for you, you know. I would hate to have you call back and say that, yes, you can and not have –
CALLER: Well, what time is it?
CLINIC: I have 11 or 1:00.
CALLER: Oh, today or next week?
CLINIC: Next Friday.
CALLER: Oh. I don’t know. Well, do you know — like if it ended up that I wasn’t pregnant, could I get birth control there?
CLINIC: You can. We would have to set you up with another appointment though.
CLINIC: We wouldn’t be able to do all of it on the same day.
CALLER: All right. But if I was on birth control, would you have to tell anybody?
CLINIC: No, it’s a — everything that we do here is on our confidentiality basis.
CALLER: Okay. I’m just worried about my parents finding out because like if they knew — like they know my boyfriend. They just don’t know that we’re having sex. But if they found out I don’t know what they would do.
CLINIC: Uh-huh. Yeah. Yeah.
CALLER: So they just can’t find out at all.
CLINIC: Right. Yeah. We do have very strict confidentiality.
CALLER: All right. Well –
CLINIC: Do you want to set up a time, or would you be able to give us a call back today, or –
CALLER: Well, how far are you from Watertown?
CLINIC: From Watertown?
CLINIC: Are you in Watertown?
CLINIC: Okay, because we do have another clinic there.
CLINIC: Okay? Did you want the phone number?
CLINIC: It’s 788-8065.
CALLER: What’s it called?
CLINIC: It’s Planned Parenthood.
CALLER: Oh. Okay.
CALLER: All right. Well, thanks.
CLINIC: You’re welcome.
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