#801 – Northern Adirondack Planned Parenthood in Plattsburgh, NY

Listen to the Call:

Transcript:

NORTHERN ADIRONDACK PLANNED PARENTHOOD
66 BRINKERHOFF ST
PLATTSBURGH, NY 12901
518-561-4430

TAPE – 801

(Dialing, phone ringing 1x)

RECORDING: Thank you for calling Northern Adirondack Planned Parenthood. If you know your party’s extension, please press it now, dial 8 if you need a directory, or stay on the line and someone will be with you shortly. Thank you.

RECORDING: — from sexuality and reproductive health to communications skills and self-esteem. If you would like to learn more about these programs, ask to speak to someone in our education department.

Did you know you could get $10 off your next visit just by telling a friend about Planned Parenthood. Ask us for more information.

More than 180,000 women will be told they have breast cancer this year. Your best chance to beat the disease is to keep informed, stay alert and detect breast cancer early. Examine your breasts —

CLINIC: Thank for holding. This is Melissa. May I help you?

CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.

CLINIC: Yes, we do.

CALLER: How much does it cost for that?

CLINIC: Do you have insurance at all?

CALLER: Well, my boyfriend said he would pay cash for everything.

CLINIC: Okay. Because what needs to happen is, one, you have to have a pregnancy test, you have to have a full exam, and then the termination. So you’re looking at, with all of that, around $500.

CALLER: Okay. So you guys would do a pregnancy test first?

CLINIC: Yes, unless you’ve already had one done somewhere.

CALLER: Well, no. I just haven’t had my period since January 3rd, so I’m just really worried.

CLINIC: Okay. So we should at least start with that. Have you been seen here before?

CALLER: No.

CLINIC: And where are you calling from?

CALLER: I’m in Kaysville (unclear).

CLINIC: Kaysville? Okay. So you’re not too far away. What is your last name?

CALLER: It’s Carter. But I have a question really.

I’m going to be 14 later on this month, and my friend told me that you guys would have to tell my parents. But my boyfriend’s 22, and he wanted to take care of it now. Would he be able to do that, and you wouldn’t have to tell anybody?

CLINIC: We wouldn’t tell your parents anyway, not unless you tell us to. But like if they called here, we wouldn’t be able to tell them anything.

CALLER: But would anybody else have to know?

CLINIC: No, no. Just you.

CALLER: All right.

CLINIC: It’s Carter you said?

CALLER: Uh-huh.

CLINIC: First name?

CALLER: Lisa.

CLINIC: Middle initial?

CALLER: I don’t have one.

CLINIC: Address?

CALLER: Well —

CLINIC: Do you want to use his address?

CALLER: Huh?

CLINIC: Do you want to use his address?

CALLER: Yeah.

CLINIC: Okay. What’s his address?

CALLER: But I was actually wanting to ask some other questions too.

CLINIC: Sure. Go ahead.

CALLER: We were talking about all this, me and my boyfriend, and we don’t want anyone to know about us. But if he was paying for it all, would he have to sign anything or put his name on anything?

CLINIC: Is he paying cash?

CALLER: Uh-huh.

CLINIC: No. He can just give you the money, you hand it to us, and we wouldn’t even know about him at all.

CALLER: Oh, okay.

CLINIC: Yep. So that’s fine. What is his address? We need to have some sort of an address.

CALLER: Oh.

CLINIC: We don’t care which one you use.

CALLER: Okay. Well, let me talk to my friend and see if she’ll let me use hers.

CLINIC: Do you want to call back? We’re open until 5.

CALLER: Yeah. If I take the pregnancy first from you guys, if it ended up that I wasn’t pregnant, could I get birth control from you?

CLINIC: Yes. We may have to make a separate appointment from that, but yes, you would be able to do that, yes.

CALLER: Would you have to tell anybody if I was on birth control though?

CLINIC: No.

CALLER: Oh, all right. Another thing is, I can’t drive yet. Would my boyfriend be able to pick up the birth control?

CLINIC: You would actually have to come in for the visit to get the birth control. But then after that, like every month if he wanted to pick it up, as long as you let us know that it was okay for him to pick it up, then he could.

CALLER: Okay. But you’re absolutely sure that no one would have to know about anything?

CLINIC: No, not at all.

CALLER: All right.

CLINIC: Okay?

CALLER: Let me call — how late are you going to be there?

CLINIC: We’re here until 5 today.

CALLER: Okay. All right. Thanks.

CLINIC: Bye bye.

***END***

#802 – Planned Parenthood Of Rochester & Genesee Valley in Rochester, NY

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Transcript:

PLANNED PARENTHOOD OF ROCHESTER & GENESEE VALLEY
114 UNIVERSITY AVE
ROCHESTER, NY 14605
716-546-2595

TAPE – 802

(Dialing, phone ringing 1x)

CLINIC: Planned Parenthood and The Rape Crisis Service. Can I help you?

CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.

CLINIC: We do. Would you like to talk to someone about one?

CALLER: Okay.

CLINIC: All right.

(Phone ringing 1x)

CLINIC: Good morning, Planned Parenthood. May I help you?

CALLER: Hi. Yeah. I was calling to ask some questions about getting an abortion.

CLINIC: Okay.

CALLER: How much does it cost?

CLINIC: Roughly somewhere around $460. By the time everything is said and done, you’re probably looking at about 500.

CALLER: Okay. The thing is, I’m going to be 14 later on this month, and my friend told me that you guys would have to tell my parents. But my boyfriend’s 22. Could he just take care of all of it, and you wouldn’t have to tell anybody?

CLINIC: We don’t have to tell anybody. We do not have — New York State law — okay, let me go back first a little bit with you. New York State law guarantees the right for any women, regardless of age, to access reproductive health without parental consent. So by that I mean, regardless of your age — you’re 14 years old — you can access health care, that includes terminating a pregnancy, without parental consent.

CALLER: Okay.

CLINIC: So you do not need your parents’ knowledge or their consent to terminate this pregnancy. I mean, I would definitely recommend it, but you’re uncomfortable with it for a number of reasons — if you really don’t feel comfortable going to your mom regarding that, then it is your right as someone who is engaging in sexual intercourse and as a woman in New York State to access health care.

CALLER: Okay. Well, my boyfriend and me were talking about this a whole bunch, and we don’t want anyone to know about us. But if he was paying cash for everything, would he have to sign any papers or fill out any forms?

CLINIC: Nope.

CALLER: All right.

CLINIC: Now my question is this. Is the relationship between you and your boyfriend consensual?

CALLER: Yeah. I mean, we’re in love. We’re going to get married. He said he would take care of me for the rest of my life.

CLINIC: Okay. Well, the rest of your life is a long time, okay? Just so you know. So my advice to you — and I’m going to sound like your mom — is finish school first before you get married.

CALLER: Well, yeah. I mean, he’s in school too. That’s why we can’t have a baby right now. I mean, he’s already got a son from his previous marriage. But he has to finish school and all that stuff. But he’ll be done by the time he’s 25.

CLINIC: Are you on birth control?

CALLER: No. I was wanting to get that too. That was another one of my questions.

CLINIC: Yeah. It would be probably very advisable, okay? Especially since you’re still in school and obviously want to finish, and he’s in school and he needs to finish. Then the two of you need to put your heads together and get on some birth control so you’re protected for any further pregnancies until you to get married and decide to start a family. Okay?

CALLER: Well, I haven’t had a period since January 3rd. Would you guys do — I haven’t done a pregnancy test yet though. Would you guys do that before that?

CLINIC: Yes, we would. We have to confirm the pregnancy, hon, before we would do any type of procedure whatsoever. Let’s see. You are then approximately nine weeks pregnant. We do terminations until 12 weeks, so you don’t have a whole lot of time to play with.

CALLER: Okay. Well, do you think that there might be any way that I’m not pregnant?

CLINIC: There is really no way of knowing until you take a pregnancy test. So I guess if it would ease your mind, then I would have your boyfriend pick up an over-the-counter pregnancy test, like an at-home pregnancy test and do that, because they’re very accurate once you miss a period.

CALLER: Oh, they are?

CLINIC: Oh, yeah, extremely accurate once you miss a period, okay? So that would probably give you the answer that you’re looking for, whether or not you are or you are not, okay? My guess is that you are. And if does come back as positive — or if you want to skip that all together and just come in here and do the pregnancy test and get the ball rolling. If you are pregnant, you would then go through what they call options counseling which you sit down with a counselor and she lets you know what is available to you. Then you have to have a vaginal ultra sound to date the pregnancy. It’s just basically that we want to make sure the pregnancy is actually in your uterus and just see how far along you are. Because by last menstrual period it’s kind of guesstimation. And then we do your blood work. As long as everything was paid for in full, then we would go ahead and schedule you to come in for the actual termination.

CALLER: Okay. Well, my boyfriend works all day and goes to school at night. Do you have any weekend hours?

CLINIC: Unfortunately we do not. Pretty much we are strictly Monday through Friday for the work-up visit. And I believe we have Monday appointments, Tuesday appointments, I want to say Wednesday and Friday, but they’re all during the day. Okay?

CALLER: When do you have hours to do the pregnancy test?

CLINIC: We could do that — I have to close a bunch of stuff on my computer, so hang on a second. I have a Monday morning appointment at 9:45, a 4:30 in the afternoon.

CALLER: How long would it take?

CLINIC: Oh, maybe about an hour.

CALLER: Okay. Well, I would have to call my boyfriend to see.

CLINIC: That would be fine. Why don’t you give us a call back, honey, okay?

CALLER: Well, I just really need to know for sure that you wouldn’t tell anybody about any of this.

CLINIC: Nope. Everything here is strictly confidential. You are the person that is making your appointment. You are the only person we disclose any information to. So say your mom were to get wind of this and call to try to find some information about you, we would be unable to give her any information.

CALLER: If I had any other questions — I’m just really confused. I don’t know. But if I thought of anything else to ask, could I call and talk to you? What was your name?

CLINIC: My name is Lisa, honey.

CALLER: All right .

CLINIC: Okay. And your name?

CALLER: It’s Lisa too.

CLINIC: It’s also Lisa?

CALLER: Yeah.

CLINIC: Okay, Lisa. And what number did you call me in on?

CALLER: I’m at my friend’s house.

CLINIC: Did you call the 800 number?

CALLER: I called the 716-546-2595 number.

CLINIC: Okay. Do you have a pen near you?

CALLER: Yeah.

CLINIC: I want you to jot down this number as well, okay?

CALLER: Okay.

CLINIC: It’s 1-866-600-6886. That’s a toll free 800 line that comes directly into this office where I work. So you can use that number if you’re worried about anybody looking at phone numbers or anything because it’s just an 800 number.

CALLER: Okay.

CLINIC: So there won’t be any charges or anything, okay?

CALLER: Okay. Thank you.

CLINIC: You’re welcome, Lisa.

CALLER: Bye.

CLINIC: Bye bye now, honey.

***END***

#803 – Planned Parenthood Of Nyc – Margaret Sanger Center in New Ork, NY

Listen to the Call:

Transcript:

PLANNED PARENTHOOD OF NYC – MARGARET SANGER CENTER
26 BLEEKER ST
NEW ORK, NY 10010
212-274-7200

TAPE – 803

(Dialing, phone ringing 1x)

RECORDING: Thank you for calling Planned Parenthood of New York City. To continue this message in English, please press 1.

If you are calling about an appointment or you are a patient at one of our health centers, please press 1. If you know your party’s extension, you may dial it at anytime. To dial by name, please press 1. To hear recorded health information on our Facts of Life line, please press 3. To hear directions and hours of operations for one our health centers, please press 5. If you are calling to make a donation, please press 8. To speak with an operator, please press zero (dial button pressed).

(Dialing, phone ringing 1x)

CLINIC: Planned Parenthood?

CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.

CLINIC: Yes, we do.

CALLER: How much does it cost for that?

CLINIC: It starts at 375. But let me put you through to the appointment information line.

CALLER: Well, I was actually wanting to ask some questions.

CLINIC: That’s what you have to go through. That’s why I’m trying to connect to that line. It’s appointment information. Hold on.

RECORDING: — calling Planned Parenthood of New York City. To continue this message in English, please press 1 (dial button pressed).

Planned Parenthood of New York City has health centers located in Manhattan, The Bronx, and Brooklyn, easily accessible by bus or subway to better serve you. You may also visit our Web site at www.ppnyc.org for more information.

To make an appointment at one of our health centers, please press 1 (dial button pressed).

(Dialing, phone ringing 1x)

CLINIC: Planned Parenthood. Can you hold a second?

CALLER: Well, I was wanting to ask some questions about getting an abortion.

CLINIC: Can you hold a second?

CALLER: All right.

CLINIC: Thanks.

(Short pause)

CLINIC: Yes. Thanks for holding. How can I help you?

CALLER: Yeah. I was wanting to ask some questions about getting an abortion.

CLINIC: Yes?

CALLER: How much does it cost for that?

CLINIC: Depending on how far pregnant you are, it starts from 350 for local and 375 for general.

CALLER: How do you know how far you are?

CLINIC: When was your last period?

CALLER: January 3rd.

CLINIC: That’s going to be $375 to be asleep.

CALLER: The thing is, I’m going to be 14 later on this month, and my friend told me that you guys would have to tell my parents.

CLINIC: You’re going to be what?

CALLER: I’ll be 14 on the 19th.

CLINIC: Fourteen what? Fourteen years old?

CALLER: Yeah.

CLINIC: Uh-huh.

CALLER: But my boyfriend’s 22. Could he just take care of it, and you wouldn’t have to tell anybody?

CLINIC: Well, who said we tell somebody?

CALLER: My friend told me that.

CLINIC: Oh, no. Your friend lying (laughing). We don’t tell people. We don’t do that. The services done here is confidential.

CALLER: Well, my boyfriend and I talked about all this, and he said he would pay cash for everything. But we don’t want anybody to know anything about us.

CLINIC: That’s fine.

CALLER: But he doesn’t want his name on any forms or anything either.

CLINIC: Whose name on form?

CALLER: My boyfriend.

CLINIC: His name?

CALLER: Uh-huh.

CLINIC: We don’t put people’s boyfriends’ name on forms. You’re the person who coming.

CALLER: Even if he’s paying for it though?

CLINIC: Even if he — unless he’s paying by credit card or personal check, and he has to bring identification.

CALLER: Well, he’s paying by cash.

CLINIC: Then that’s fine.

CALLER: Okay. I haven’t had a pregnancy test yet. Would you guys do that there just to make sure?

CLINIC: Yeah, you get a full exam.

CALLER: Okay. But if I wasn’t pregnant, would I be able to get birth control too?

CLINIC: Right.

CALLER: But would anybody have to know about that?

CLINIC: We don’t give information out, dear heart. That’s what I’m trying to say to you. Whatever service is done here, that information remains here.

CALLER: How much does it cost for birth control?

CLINIC: Twenty dollars per package for the pills.

CALLER: All right. When would you do the pregnancy test?

CLINIC: Hold on a second.

(Pause)

CLINIC: So what do you want to do?

CALLER: Well, I was wondering when you normally do your pregnancy tests?

CLINIC: If you want to do just the urine test, you can walk in any day, Tuesday through Saturday between the hours of 12:30 and 3:30, depending on where you’re going. Where do you want to go?

CALLER: I’m not really sure.

CLINIC: Then you will have to know where you’re going so I can give you the hours.

CALLER: Well, I live in White Plains.

CLINIC: We have centers here in Brooklyn, Bronx or Manhattan. There are Planned Parenthood in White Plains. If you want the telephone number for White Plains, I can give it to you.

CALLER: Okay. Well, my boyfriend gave me this number to call, so I think he wanted me to go there where you’re at. Is that a better place to go?

CLINIC: I cannot compare it to White Plains. I have no idea what is White Plains or where it is.

CALLER: Okay. Let me have the White Plains number then.

CLINIC: White Plains. That’s 914-761-6566.

CALLER: Okay.

CLINIC: Okay?

CALLER: I just have so many questions. Would I be able to call you if I thought of anything else? What was your name?

CLINIC: When you call, someone here will help you. My name is Madge.

CALLER: Okay. All right. Thanks.

CLINIC: No problem.

CALLER: Bye.

CLINIC: Bye bye.

***END***

#804 – Planned Parenthood – Hudson Peconic in White Plains, NY

Listen to the Call:

Transcript:

PLANNED PARENTHOOD – HUDSON PECONIC
175 TARRYTOWN RD
WHITE PLAINS, NY 10601
914-761-6566

TAPE – 804

(Dialing, phone ringing 3x)

CLINIC: Good morning, Planned Parenthood.

CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.

CLINIC: Yes we do, sweetie.

CALLER: Okay. Well, how much does it cost for that?

CLINIC: It’s $450. We take insurance if you have insurance. Do you have or you don’t?

CALLER: Well, no. The thing is, I’m going to be 14 later on this month, and my friend said that you guys would have to tell my parents. But —

CLINIC: That’s not true.

CALLER: My boyfriend’s 22. He could take care of everything then?

CLINIC: Yeah.

CALLER: Well, he said he was going to pay cash for everything, but we don’t want anyone to know about us.

CLINIC: Everything here is confidential, sweetie. Nothing has to be said unless you say something to your friends, but nothing from here.

CALLER: So if he was paying, he wouldn’t have to sign anything or his name wouldn’t have to be on any form?

CLINIC: No, no. Nothing. All you have to do is just come in. I can give you the girls in the back and just make an appointment. Do you know how far along you are?

CALLER: Well, no. I just haven’t had my period since January 3rd.

CLINIC: Do you want to make an appointment or do you want to call back? You don’t want to wait too long, sweetie, because we only do it here no more than 14 weeks.

CALLER: Okay. Well, do you guys do a pregnancy test just to make sure?

CLINIC: Yeah, we do everything before the actual procedure’s done, a sonogram and everything.

CALLER: When do you do the pregnancy tests?

CLINIC: We can do it the same day. Or if you want to come in and do it before that, you could come.

CALLER: Well, do you have anything on Saturday?

CLINIC: Hold on, sweetie. Hold on.

RECORDING: We accept Medicaid, major credit cards and several health insurance plans. For more information, please, just ask.

Good news for Medicaid participants. New York State law says that you can come to Planned Parenthood for family planning services no matter which Medicaid managed-care plan you choose.

If you had unprotected sex, you still have 72 hours to prevent an unintended pregnancy. Please request more information on emergency contraception when we return to the line.

CLINIC: Okay. I’m sorry, sweetie.

CALLER: Yeah.

CLINIC: I’m sorry. What you were saying? By the time I get back to all these calls, I forget where I’m at.

CLINIC: Well, I was wondering when I could get a pregnancy test done.

CLINIC: For that you don’t need an appointment; you can just walk in. All you need is an i.d., a school i.d. or anything. If you want to come in today, you can come in between 1 and 4.

CALLER: Well, are there any times tomorrow?

CLINIC: Between 9 and 11:15.

CALLER: Okay.

CLINIC: Just come in. All you need is an i.d. Anybody that comes with you must also have an i.d.

CALLER: Well, if it turned out that I wasn’t pregnant, could I get birth control from you guys?

CLINIC: Yeah. First time visit is free, under 17, first time visit is free.

CALLER: But would you have to tell anybody if I was getting birth control?

CLINIC: No, sweetie. We don’t do nothing — everything here is confidential. Nothing here gets sent to the home; nothing here gets sent to the parents. Even if the parents call here, we cannot tell them anything. They could be knocking our door down, breaking all the glass, and we still can’t say anything. Everything here is confidential.

CALLER: But I don’t want anybody to know, even more than my parents.

CLINIC: No. Nothing gets said here, not unless — like I said, the only person that’s going to know is if you tell something to one of your friends, and that’s how rumors start. That’s how they find out. Because if you tell a friend and you say don’t say nothing, before you know it, that friend’s going to tell somebody. If you’re going to do something, you have to keep it between you and your boyfriend only and forget about everybody else.

If you don’t want to take birth control pills, you can take the Depo shot or you can take the Levonelle shot. The Levonelle makes your period come every month so your mother won’t get suspicious. You have to come in though to get that Levonelle shot every month. And the depo shot is every three months. You come every three months and you get the depo shot. So you choose whatever you want to do.

CALLER: It’s just me and my boyfriend don’t want to have to worry about all this again.

CLINIC: Okay.

CALLER: If I had any other questions, could I call and talk to you? I just don’t know what to do.

CLINIC: Sure, sweetie. I’m Carmen.

CALLER: What was your mane?

CLINIC: Carmen.

CALLER: Okay.

CLINIC: So you could call me anytime, sweetie. Okay?

CALLER: Okay. Thanks.

CLINIC: You’re welcome.

***END***

#805 – Planned Parenthood Health Services Of Northeastern Ny in Glen Falls, NY

Listen to the Call:

Transcript:

PLANNED PARENTHOOD HEALTH SERVICES OF NORTHEASTERN NY
135 WARREN ST
GLEN FALLS, NY 12801
518-792-0994

TAPE – 805

(Dialing, phone ringing 2x)

CLINIC: Good afternoon, Planned Parenthood. Can you hold?

CALLER: Well, do you guys do abortions there?

CLINIC: We do.

CALLER: Okay. Well —

CLINIC: You need to start out with having a pregnancy test done here first.

CALLER: Okay. Well, how much does it cost for that?

CLINIC: That’s something that the counselor would explain to you when you come in for the pregnancy test.

CALLER: Well, I just need to know how much to bring though.

CLINIC: For the pregnancy test itself?

CALLER: Right.

CLINIC: Do you have insurance?

CALLER: No, but my boyfriend said that he would pay cash for everything.

CLINIC: Okay. Figure in the area of 20-$25 just to be on the safe side. Everything here is based on a sliding scale, so I really can’t give you an exact amount until you’re actually here.

CALLER: Well, the thing is, I’m going to be 14 later on this month, and my friend told me that you guys would have to tell my parents. But my boyfriend’s 22.

CLINIC: No.

CALLER: Could he just take care of it, and you wouldn’t have to tell anybody?

CLINIC: What I’m going to do is take your first name. I’ll have a counselor talk to you in a few minutes, okay?

CALLER: Okay.

CLINIC: Can you hold on?

CALLER: Yeah.

CLINIC: What’s your first name?

CALLER: Lisa.

CLINIC: Lisha?

CALLER: Lisa.

CLINIC: Lisa?

CALLER: Yeah.

CLINIC: Have you ever been here for a visit?

CALLER: No.

CLINIC: No? Okay. Hold on.

(Short pause)

CLINIC: (Unclear) Can I help you?

CALLER: Hi. Yeah. I just had some questions about getting an abortion.

CLINIC: Okay. What can I do for you? I can help you in that.

CALLER: Well, I’m going to be 14 later on this month, and my friend told me that you guys would have to tell my parents. But my boyfriend’s 22. Is he old enough to take care of it, and you wouldn’t have to tell anybody?

CLINIC: Okay. Everything is confidential here. The only thing is, if you’re 14, we probably have to try to set you up in our Schenectady office.

CALLER: Well, the other lady said that I was like nine weeks. I’m going to be 14 years old later on this month. And my boyfriend’s 22, and he said that he would take care of everything. But we don’t want anyone to know about us. If he was paying cash for everything, would he have to sign anything and have his name on any forms?

CLINIC: Let me just ask, okay? Hold on.

(Pause)

CLINIC: You have to have a pregnancy test appointment. Let’s see —

CALLER: Well, I just really wanted to know if you would have to say anything to anybody about my boyfriend though.

CLINIC: I don’t know you. I’m not a counselor.

CALLER: Well, who could answer that?

CLINIC: A counselor can. The only thing is they’re with a patient. I mean, you can come in and talk about that if you want.

CALLER: Well, I didn’t want to come in if you guys would say stuff about him.

CLINIC: Okay. Hold on, okay?

CALLER: Okay.

(Pause)

CLINIC: I’m so sorry. They’re still busy with a patient. What I could do is I can make you an appointment with a counselor, to talk to her and do a pregnancy test. (Unclear) about that, and then you —

CALLER: Well, I need to know before I — I don’t want to come in without knowing.

CLINIC: Okay.

CALLER: My friend said that you guys would have to tell.

CLINIC: Your parents? No, I don’t think so.

CALLER: Well, I’m not talking about my parents. I don’t want anyone to know about me and my boyfriend.

CLINIC: That I don’t know anything about. Like I said, you need to come in and talk to a counselor about that. I’m not a counselor.

CALLER: I know, but — okay. So when can I call and talk to someone?

CLINIC: If you just come in for a pregnancy test —

CALLER: But I don’t want to come in until I know the answer.

CLINIC: Okay. I don’t know if they can give you an answer until you actually have a test with them.

CALLER: Oh. So they can’t answer if they have to talk about my boyfriend until I come in for a pregnancy test?

CLINIC: Yeah, until you come in for a pregnancy test, yes.

CALLER: All right.

CLINIC: Okay?

CALLER: Well, if I wasn’t pregnant, would you guys be able to give me birth control without telling anybody?

CLINIC: Oh, yeah. We can definitely give you birth control.

CALLER: But would you ask questions about my boyfriend?

CLINIC: Not on birth control I don’t think. I don’t know. See, I’m just front desk. So the next person you talk to can give you a lot more information than I can.

CALLER: Okay.

CLINIC: Okay? Do you think you are pregnant?

CALLER: Well, I just haven’t had my period since January 3rd.

CLINIC: Is it possibility that you’ve had unprotected intercourse?

CALLER: Yeah.

CLINIC: You have? Okay. I can bring you in March 11th at 11:00 for a pregnancy test.

CALLER: Well, I’d have to talk to my boyfriend to see.

CLINIC: Okay. You want to make that appointment now?

CALLER: Well, there’s no way that I could talk to someone on the phone?

CLINIC: Well, let me just see if you can talk to a counselor on the phone? She’s going to bring you in anyway for a visit. What’s your first name?

CALLER: Lisa.

CLINIC: Okay. Hold on.

(Short pause)

CLINIC: What’s your name again?

CALLER: Lisa.

CLINIC: And your last name?

CALLER: Carter.

CLINIC: Car-ter?

CALLER: Yes.

CLINIC: Are you a patient with us?

CALLER: No, I haven’t ever been there.

CLINIC: You’ve never been here.

CALLER: That’s why I was wanting to ask questions first.

CLINIC: Okay. Hold on.

(Short pause)

CLINIC: Hi, this is Candace (sp). I’m a pregnancy and HIV counselor.

CALLER: Okay.

CLINIC: You need to come in for a pregnancy test.

CALLER: Oh, okay. Well, my name was actually Lisa.

CLINIC: Lisa?

CALLER: Yeah.

CLINIC: Did you have a home pregnancy test?

CALLER: No. I didn’t know if those were right.

CLINIC: Okay, okay. Basically, what exactly is going on?

CALLER: The thing is, I haven’t had my period since January 3rd. And I was talking to my friend. And I’m going to be 14 later on this month. She said that you guys would have to tell my parents. But my boyfriend’s 22. He said he would take care of everything. Would that be all right?

CLINIC: Well, let me just say that all of your services here are confidential as far as not giving information to your parents if they were to call.

CALLER: Would you have to give information to anyone else?

CLINIC: Well, there is certain information that is reportable to the state.

CALLER: What do you mean?

CLINIC: Well, there’s just certain things that have to be reported to the state if it were brought to a counselor’s attention.

CALLER: Well, like what?

CLINIC: (Pause) I don’t know. Nothing specifically. Why don’t you come in first, and then we’ll talk.

CALLER: But I just wanted to know this before I came in .

CLINIC: Okay, Lisa. It sounds like you need some help with what’s going on.

CALLER: Well, yeah. I’m really scared.

CLINIC: Okay.

CALLER: But I just don’t want anyone to know about me and my boyfriend.

CLINIC: Oh, I understand that.

CALLER: We love each other. We’re going to get married. He just has to get finished with college, and we can’t have a kid until then. So I can’t be pregnant right now. But my friends said that you guys would have to tell my parents and tell on him.

CLINIC: Right, right. Well, that is state law. Your parents wouldn’t be contacted directly, but that is something that is reportable by law.

CALLER: I’ve never heard that until you told me.

CLINIC: Okay. (Pause).

CALLER: What should I do?

CLINIC: I mean, if you are pregnant and you need help with that, you still need to come in.

CALLER: Okay. But you would get my boyfriend in trouble?

CLINIC: (Pause) Not necessarily.

CALLER: Well, how would he not be in trouble then?

CLINIC: Well, it would just — can you hold on a second?

CALLER: All right.

(Pause)

CLINIC: Anywhere you go in the state, that’s something that’s reportable by law. So regardless of where you go, it’s going to be something that’s going to have to be addressed. You know what I’m saying?

CALLER: So if I say anything about my boyfriend anywhere, he would have to be reported?

CLINIC: If you’re going to mention age differences, yeah.

CALLER: Okay. So what should I do then?

CLINIC: What do you want to do with the pregnancy?

CALLER: Well, I don’t want to have the baby. We can’t have a baby right now.

CLINIC: Okay, okay. That’s fine. But just know that wherever you go, certain information is reportable. If you tell information to a person that you’re talking to, most people that work in this field are mandated by the state to report that information.

CALLER: So should I just not talk about it?

CLINIC: You are a minor.

CALLER: Well, should I just not talk about it?

CLINIC: That’s your decision.

CALLER: So because I’m a minor, I can’t get an abortion?

CLINIC: No, you can have an abortion. You’re the age of consent for that. But when you start saying things about your relationship and the age difference between you and your boyfriend, that’s something that’s reportable.

CALLER: But we were all talking about it, and that’s why I wanted to know. He was going to pay for everything though. So how can I do this?

CLINIC: Well, you don’t have — I mean — I don’t know. I can give you some referrals to call. I mean, you’ve already told me. I’m not sure —

CALLER: So I can’t come to you then?

CLINIC: — what the parameters are of that. To be honest, you can, but I can’t promise that it wouldn’t be reported.

CALLER: Okay. So I need to go someplace else then. Where else should I go then?

CLINIC: Let me get some referrals for you. Can you hold on a second?

CALLER: Yeah.

(Pause)

CLINIC: Somebody helping you?

CALLER: I don’t know who I was talking to, but she was going to get referrals.

CLINIC: Okay. And your name?

CALLER: Lisa.

CLINIC: Oh, okay. Hold on. You were talking to the counselor, right?

CALLER: Yeah.

CLINIC: Okay. Hold on.

CALLER: What was her name?

CLINIC: I’m sorry?

CALLER: What was her name?

CLINIC: Candace.

CALLER: Oh, all right. Okay. Thanks.

CLINIC: Hold on. I didn’t know if you were just another hold.

(Pause)

CLINIC: Is it possible for you to call me back in about an hour or for me to contact you so that I can get you some good referrals?

CALLER: Well, yeah. I can call you in a little while.

CLINIC: Okay.

CALLER: But I just was wanting to know —

CLINIC: Give me about an hour because I do have other patients.

CALLER: Well, I was just wanting to know something else real quick. Are the home pregnancy tests usually right?

CLINIC: Yeah, usually. They’re very accurate.

CALLER: Well, if I took one of those, and it ended up that I wasn’t pregnant, could I come in there where you’re at and get some birth control?

CLINIC: Sure.

CALLER: It’s just me and my boyfriend don’t want to have to worry about all this again. But would anybody have to know if I was on birth control?

CLINIC: It’s all depending on how much you say. Okay?

CALLER: All right. So I could come in there for birth control, and it would be all okay.

CLINIC: As long as you’re not divulging information. You need to call me back in an hour. Okay?

CALLER: Okay. All right. Okay thanks.

CLINIC: Bye.

CALLER: Bye.

(Tape D-805, Side B)

(Dialing, phone ringing 2x)

RECORDING: You have reached the Glen Falls Planned Parenthood at 792-0994. Our hours are Mondays, 8:30 until 6; Tuesdays, 10:30 until 4; Wednesdays, 9 until 6; Thursdays, 11:30 until 8; and on Fridays from 9 until 4:30. If this is an emergency —

CLINIC: — (Unclear).

CALLER: Yeah. She was busy. So she said to call back.

CLINIC: Okay. Hold on.

(Pause)

CLINIC: Lisa, she is in with a patient. Can I take your phone number and have her call you?

CALLER: Well, can I just call back.

CLINIC: Well, you can. But I’m not sure — you might run into the same situation. There’s no way she can call you when she’s free?

CALLER: No.

CLINIC: Okay. And we leave here at 4:30. So if you don’t reach her, you’d have to try calling us on Monday.

CALLER: Okay.

CLINIC: Okay?

CALLER: All right. Thanks.

CLINIC: Bye bye.

***END***

#806 – Upper Hudson Planned Parenthood in Albany, NY

Listen to the Call:

Transcript:

UPPER HUDSON PLANNED PARENTHOOD
259 LARK ST
ALBANY, NY 12210
518-434-5678

TAPE – 806

(Dialing, phone ringing 1x)

RECORDING: Thank you for calling Upper Hudson Planned Parenthood. If you know the extension of the person you wish to reach, please enter it now. For our office hours, please press 1. To make or change an appointment, please press 2. To obtain test results, please press 3. To speak with someone regarding a medical matter, please press 4. For our executive offices, public affairs, education and all other matters, please press 5. For our staff directory, please press 6. Otherwise, please stay on the line, and our receptionist will assist you momentarily.

Please hold on while I get that extension.

RECORDING: For free low-cost healthcare services, including annual exams, birth control and other services through the STARS Program, just ask the representative about STARS.

CLINIC: Planned Parenthood. May I help you?

CALLER: Hi. Yeah. I was wondering if you guys do abortions there.

CLINIC: Yes.

CALLER: Do you know how much it cost for that?

CLINIC: Well, we have a scale, okay? It’s according to your income. It will run from 375 to 440.

CALLER: I don’t have a job. The thing is, I’m going to be 14 later on this month, and my friend told me that you guys would have to tell my parents. But my boyfriend’s 22. Is he old enough to take care of all this, and you wouldn’t have to tell anybody?

CLINIC: It’s confidential, okay?

CALLER: Okay.

CLINIC: Do you want to have an appointment to come in for consultation and so forth?

CALLER: Well, I haven’t had a pregnancy test yet. Would I be able to come in for that?

CLINIC: You have to come in, and they’ll talk to you, and you go from there, okay?

CALLER: Okay.

CLINIC: I’m going to send you to the appointment desk, and she’s going to set up an appointment for you to come in to talk, okay?

CALLER: Well, would you guys be able to do a pregnancy test there before all of this?

CLINIC: They’ll have to do all of that. They can’t just do it — yes. They’ll be able to take care of you.

CALLER: Well, if I wasn’t pregnant, would I be able to get birth control too?

CLINIC: Yeah.

CALLER: But would they have to tell anybody if I was on birth control though?

CLINIC: No.

CALLER: Really?

CLINIC: No, they won’t have to tell anybody.

CALLER: Well, it’s just me and my boyfriend were talking about all this. He said he would pay cash for everything, but we don’t want anyone to know about us. Would he have to sign anything or fill out any forms?

CLINIC: When you make your appointment, any questions you have to ask, that’s when you ask all of those type of questions, okay?

CALLER: So who are you now?

CLINIC: I’m going to send you to the appointment desk, and tell them you want to make an appointment for a pregnancy test and so forth to find out if you would need to have an abortion, and if not, for you to have birth control pills.

CALLER: Okay. Well, what was your name?

CLINIC: My name is Cecile (sp). But I’m going to send you over to, I believe, Gloria.

CALLER: Gloria?

CLINIC: Uh-huh. You tell her what I just told you. You want to have an examination, okay?

CALLER: Okay.

CLINIC: An appointment for an examination and pregnancy test.

CALLER: Okay.

CLINIC: All right.

RECORDING: If you are a teen that lives in Albany, you may be eligible for free, low-cost healthcare services, including —

CLINIC: Albany, Planned Parenthood.

CALLER: Hi. Is this Gloria?

CLINIC: Yes, it is.

CALLER: Oh, hi. Cecile told me to talk to you. But I was calling to see about getting an abortion.

CLINIC: Okay. Now who told you to talk to me?

CALLER: Cecile.

CLINIC: Okay. Now you’re calling about what?

CALLER: Getting an abortion.

CLINIC: Okay.

CALLER: She said that I would have to get a pregnancy test first.

CLINIC: That is correct.

CALLER: But I have a question though. I’m going to be 14 later on this month, and my friend told me that you guys would have to tell my parents. But my boyfriend’s 22. He said he would take care of everything. Would that be all right, and you wouldn’t have to tell anybody?

CLINIC: He’s going to take care of the payment?

CALLER: Right, yeah. He said that he would pay cash for everything.

CLINIC: Okay. Well, there’s no problem.

CALLER: Okay.

CLINIC: Now, you’re going to be 14 this month?

CALLER: Right. I’ll be 14 on the 19th.

CLINIC: So you’re 13 now?

CALLER: Uh-huh.

CLINIC: Have you been confirmed pregnant? Oh, you said you haven’t. Now here’s what you’re going to need to do. You’re going to need to come in for a pregnancy test. The soonest available appointment that we have is going to be March 25th. Now here are the things that you can do.

When was your last menstrual period?

CALLER: January 3rd.

CLINIC: Okay. So you probably are around eight weeks. Because, see, we will do this procedure up to 12 weeks.

CALLER: It was January 3rd.

CLINIC: What you can do is you can come in either Saturday morning or Tuesday morning.

CALLER: What time on Saturday?

CLINIC: 8:30. They take the first ten women. He’s going to be looking at $35 for the first visit. And the cost of the procedure itself is going to be $375. Now we don’t have any scheduled appointments until — it’s going to be Friday the 22nd. I can schedule you for Friday the 22nd for what we have, or you can come in this Saturday or next Tuesday —

CALLER: Is that for the pregnancy test?

CLINIC: Yeah, for the pregnancy test. What you’re having is called the options review. In other words, you already know what you want to do. So they’ll set up an appointment for you to have the procedure. Actually, the sooner you get in, the better.

CALLER: Well, if I wasn’t pregnant, could I come in there for birth control?

CLINIC: Sure you could.

CALLER: But would you have to tell anybody about that?

CLINIC: No, no.

CALLER: The most important thing is that nobody knows about me and my boyfriend and my parents don’t find out.

CLINIC: Okay, okay.

CALLER: So you’re sure that nobody would have to know anything?

CLINIC: Right. No one will know. We are confidential. I mean, you are the patient, and we do not disclose information about you to anyone. So you need to come in. If you can’t get in this Saturday morning, come in Tuesday morning at 8:30 or get in next Saturday morning at 8:30. The sooner you get in here, the better. In the event you are not pregnant, what they’ll do — you can tell them that you want to come in for birth control, and you want to have an exam, and they’ll set up an appointment for you to come in.

CALLER: Okay.

CLINIC: All right. So you’re going to come in either Saturday or Tuesday morning.

CALLER: Right.

CLINIC: So tell him how much it’s going to be.

CALLER: Okay. All right. Who were you again?

CLINIC: Hmm?

CALLER: What was your name again?

CLINIC: My name is Gloria, but I am just the appointment person. Okay?

CALLER: All right. Okay. Thank you.

CLINIC: You’re welcome. Bye bye.

CALLER: Bye.

***END***

#816 – Offices Of Dr. Amy Cousins in Vestal, NY

Listen to the Call:

Transcript:

OFFICES OF DR. AMY COUSINS
149 VESTAL PKWY
VESTAL, NY 13851
800-676-9011

TAPE – 816

(Dialing, phone ringing 1x)

CLINIC: Dr. Cousins’ office.

CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.

CLINIC: Yes, we do.

CALLER: Okay. Well, how much does it cost for that?

CLINIC: Well, that varies. Are you covered by insurance or Medicaid?

CALLER: Well, no. My boyfriend said he would pay for everything.

CLINIC: Okay. And how far pregnant might you be?

CALLER: I’m not really sure. I just haven’t had my period for a while. My last period was January 15th.

CLINIC: Okay. And how of ten do you usually have periods?

CALLER: Usually every month. I mean, every once in a while it’s like maybe a week late, but never this late.

CLINIC: Do you know your blood type?

CALLER: No.

CLINIC: Have you ever been pregnant before?

CALLER: No.

CLINIC: Well, the fee is either going to be 390 or 420, and that depends on your blood type.

CALLER: Okay. Well, my other question was, I’m going to be 14 later on this month. I’m going to be 14 on the 19th. And my friend said that you guys would have to tell my parents.

CLINIC: No, that’s not true.

CALLER: But my boyfriend’s 22. Could he just take care of everything, and you wouldn’t have to tell anybody?

CLINIC: I don’t have to.

CALLER: Oh, okay.

CLINIC: I don’t need to do any of that. This is New York State, and there is no parental notification.

CALLER: So it’s all right if my boyfriend takes care of everything?

CLINIC: Yeah.

CALLER: Okay. Well, we were talking about all this. And we don’t want anyone to know about us. But he would pay cash for everything. Would he have to sign anything or fill out any forms?

CLINIC: No, but you do to be our patient.

CALLER: Well, would his name have to be on any forms or anything?

CLINIC: No.

CALLER: I haven’t had a pregnancy test yet. What should I do? Do you guys do that there?

CLINIC: Yep.

CALLER: How much does it cost for that?

CLINIC: That’s all included.

CALLER: Oh, really?

CLINIC: Uh-huh.

CALLER: Well, if it turned out that I wasn’t pregnant, could I get birth control from you guys?

CLINIC: No, not that same day.

CALLER: Well, where could I get birth control?

CLINIC: If you have an abortion and want birth control afterwards, then we can do that. If you are not pregnant and just want birth control, then we have to set an appointment to see you, and do a pap test and all that.

CALLER: Well, how much does that cost?

CLINIC: Well, we couldn’t do that the same day. You’d have to set up a separate appointment for that.

CALLER: Okay. I’m just trying to figure out how much money we should bring.

CLINIC: Well, I told you, either 390 or 420.

CALLER: Okay.

CLINIC: Okay?

CALLER: All right. Well, if I had any other questions, could I call you back? What was your name?

CLINIC: My name’s Robin.

CALLER: All right.

CLINIC: And you could call me back. I can’t get you in until next week.

CALLER: Okay. Would that be enough time you think?

CLINIC: We do abortions on Tuesdays, Wednesdays and Thursdays.

CALLER: What time?

CLINIC: By appointment.

CALLER: Well, would that be enough time you think?

CLINIC: Enough time for what?

CALLER: To make an appointment later on.

CLINIC: Yeah.

CALLER: All right. So thanks.

CLINIC: All right. Bye bye.

***END***

#685 – All Women’s Medical Pavilion in Forest Hills, NY

Listen to the Call:

Transcript:

ALL WOMEN’S MEDICAL PAVILION
6930 AUSTIN ST
FOREST HILLS, NY 11373
718-793-1943

TAPE – 685

(dialing sound) (ringing 2X)

CLINIC: Women’s Medical. Angela speaking.

CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.

CLINIC: Yes, we do.

CALLER: Okay. Well, do you know how much it costs?

CLINIC: $370 providing that you’re under 12 weeks.

CALLER: How do you know if you are or not?

CLINIC: Do you know the first day of your last period?

CALLER: It was January 3.

CLINIC: Okay. Let me see. January 3. So right now you would be between 8 and 9 weeks.

CALLER: Okay.

CLINIC: Okay? So you’d probably want to get in like next week or something?

CALLER: Okay.

CLINIC: Let’s see. Or you could even come in this week if you’d like.

CALLER: Okay. Well, I’d have to call my boyfriend to see. He said that he would take care of everything.

CLINIC: Okay.

CALLER: The thing is, I’m going to be 14 on the 19th, and my friend said that you guys would have to tell my parents. But my boyfriend’s 22. Could he just take care of it and you wouldn’t have to tell anybody?

CLINIC: Yeah. We wouldn’t contact your parents.

CALLER: Okay.

CLINIC: Okay?

CALLER: So it’s just, the thing is, he was going to — we were talking about all this, and we decided we don’t want anyone to know about us. But if he was paying for everything, would he have to sign anything?

CLINIC: It’s completely confidential here.

CALLER: Okay.

CLINIC: Okay? We do have a record on you and everything. Like we’ll have a file, a chart, but nobody has access to it but you.

CALLER: Okay.

CLINIC: And of course the staff here.

CALLER: Okay. Well, do you guys do a pregnancy test beforehand just to make sure?

CLINIC: Yes, we do.

CALLER: Okay. Well, it’s just I haven’t had a pregnancy test yet, but I’m just really scared, so.

CLINIC: Okay. Well, if you hadn’t had a pregnancy test yet we have free pregnancy tests on a walk-in basis if you’d like to come in and take one.

CALLER: When?

CLINIC: You can come in today until 5:00.

CALLER: Okay.

CLINIC: And then we’re — then you can come in tomorrow 8 to 5.

CALLER: Okay.

CLINIC: So we do it every day 8 to 5. Well, we prefer that you come in after 10:00 Monday, Tuesday, Thursday, Friday and Saturday.

CALLER: Okay.

CLINIC: Because we have our abortion sessions in the morning, and it gets really busy.

CALLER: Okay.

CLINIC: So it’s better for both of us if you won’t be waiting so long if you come after 8. But on Wednesday if you want to come in on Wednesday we don’t take any abortion patients on Wednesdays, so you can come in as early as you want on Wednesday. We open at 8:00.

CALLER: Okay. Well, do you know if it ended up that I wasn’t pregnant could I get birth control?

CLINIC: Of course. Yes.

CALLER: Okay. Well, how much does it cost for that?

CLINIC: You know, I’m not really sure. All I know is that they write the prescriptions here. You would have to probably come for initial office visit which would be $120.

CALLER: Okay.

CLINIC: And then she would write you a prescription, and then you’d — then basically you’d take it to a pharmacy.

CALLER: Okay.

CLINIC: Okay?

CALLER: But would anybody have to know if I was on birth control?

CLINIC: No. Nobody would have to know.

CALLER: Okay.

CLINIC: It’s confidential.

CALLER: Okay.

CLINIC: Okay?

CALLER: Thank you.

CLINIC: You want to call back and make an appointment later?

CALLER: Yes.

CLINIC: Okay, thank you.

CALLER: Bye.

CLINIC: Bye.

(phone clicks)

*** THE END ***

#686 – All Women’s Health & Medical Services in White Plains, NY

Listen to the Call:

Transcript:

ALL WOMEN’S HEALTH & MEDICAL SERVICES
222 MAPLE AVE.
WHITE PLAINS, NY 10605
914-946-0050

TAPE – 686

(dialing sound) (ringing 1X)

CLINIC: Hello. Doctor’s office. Lorraine speaking.

CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.

CLINIC: Yes, we do.

CALLER: Okay. Well, do you know how much that costs?

CLINIC: It depends on how far along. Up until the 12th week it’s $395 plus $20 for lab fee, and after 12 weeks it goes up per week.

CALLER: Okay. Well, how do you know how many weeks you are?

CLINIC: Well, one, we do it by how far along — when was the first day of your last period?

CALLER: January 3.

CLINIC: Okay. So at this point you would be almost 9 weeks from the first day of your last period.

CALLER: Okay.

CLINIC: So that would be $415 plus if you wanted to buy the medications here it’s an additional $25, so it would be $440.

CALLER: Okay. Well, it’s just — the thing is I’m going to be 14 on the 19th, and my friend said you guys would have to tell my parents. But my boyfriend’s —

CLINIC: No, we don’t.

CALLER: — 22. Could he just sign and take care of everything?

CLINIC: No. We do not have to inform your parents.

CALLER: Okay.

CLINIC: No matter how old you are.

CALLER: But is it all right if my boyfriend takes care of everything?

CLINIC: Right. You’re going to be 14?

CALLER: Right.

CLINIC: And he’s 22?

CALLER: Yeah.

CLINIC: Your parents know this?

CALLER: Well, they don’t know we’re having sex. I mean, they know we’re going out.

CLINIC: Oh. Okay. No. We definitely can see you.

CALLER: Okay.

CLINIC: And how would that be paid for?

CALLER: Well, my boyfriend said that he would pay it with cash.

CLINIC: Okay. Yeah. I definitely can give you an appointment if you want us, you know — we have appointments the rest of the week Thursday morning, Friday afternoon or Saturday morning.

CALLER: Okay. What time on Saturday?

CLINIC: We schedule appointments between 7:30 and 9:45.

CALLER: Okay.

CLINIC: The earlier the better.

CALLER: Okay. If he came in with me would that be all right?

CLINIC: He can come in to only the nonmedical areas.

CALLER: Okay.

CLINIC: Which is when you give the money, when he would give the money, and for counseling.

CALLER: Okay.

CLINIC: All the other areas you would have to go in by yourself.

CALLER: Okay.

CLINIC: Okay?

CALLER: Well it’s just, we were talking about all this and he said that he would pay for everything, but we don’t want anyone to know about us. If he was signing anything — like if hew as paying for everything would he have to sign anything?

CLINIC: Is he paying cash?

CALLER: Yeah.

CLINIC: No. He doesn’t have to sign for a thing, and it’s very confidential.

CALLER: Okay.

CLINIC: We don’t even confirm appointments, and if somebody calls for you that is not on the list of the escorts we don’t give them any information unless we clear it with you.

CALLER: Okay.

CLINIC: So as far as anybody else could know, we never heard of you.

CALLER: Okay. If it turned out that I wasn’t pregnant, could I get birth control there?

CLINIC: No. Then you would have to go to the gynecology for an exam.

CALLER: Okay.

CLINIC: Have you taken a pregnancy test at all?

CALLER: Well, no, I just haven’t had my period in awhile, and I’m just really scared.

CLINIC: Okay. Do you want to come in just to take a pregnancy test?

CALLER: Yeah. Is it all right to come in on Saturday for that?

CLINIC: Yeah. You can come in tomorrow.

CALLER: It’s just, the thing is my boyfriend has an 8 to 5 job, so.

CLINIC: Okay.

CALLER: And he would be the only way I could get there.

CLINIC: I see. Okay. You know what? Let’s schedule you for Saturday and we’ll schedule you in case you are with an appointment, and if you’re not then all you have to do is pay $25. If you are, then you pay for the procedure. This way at least you’ll have it done if you are.

CALLER: Okay. So what time do you have Saturday?

CLINIC: Could you get here as early as 8:15?

CALLER: I’d have to call my boyfriend and call you right back. Is that okay?

CLINIC: That’s no problem. My name is Lorraine.

CALLER: Okay.

CLINIC: And you are?

CALLER: I’m Lisa.

CLINIC: Lisa?

CALLER: Yeah.

CLINIC: Okay, great. I’ll expect to hear from you.

CALLER: Okay.

CLINIC: All right.

CALLER: Bye.

CLINIC: Bye.

(phone clicks)

*** THE END ***

#687 – Southern Tier Women’s Services – Dr. Amy Cousins in Vestal, NY

Listen to the Call:

Transcript:

SOUTHERN TIER WOMEN’S SERVICES – DR. AMY COUSINS
149 VESTAL PKWY W
VESTAL, NY 13851
607-785-4171

TAPE – 687

(dialing sound) (ringing 1X)

CLINIC: Dr. Cousins Office.

CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.

CLINIC: Yes, we do.

CALLER: Okay. Well, do you know how much that costs?

CLINIC: Are you covered by any insurance or Medicaid?

CALLER: Well, no. My boyfriend said that he would pay for everything.

CLINIC: Okay. Well, if you are covered by insurance most of the time that does cover. So like if you want to take his money, go shopping, turn it into your insurance, you could do that.

CALLER: Okay. It’s just, the thing is I’m going to be 14 later on this month and my friend said that you guys would have to tell my parents. So my boyfriend is 22, so he said that he would take care of everything.

CLINIC: Okay. You don’t have to tell your parents, okay? First of all, you don’t have to have your parents’ permission in New York state. When was your last period?

CALLER: January 3.

CLINIC: Okay. Dr. Cousins does abortions here in the office three days a week.

CALLER: Okay.

CLINIC: Tuesday, Wednesday and Thursday.

CALLER: Okay.

CLINIC: One visit. You would be here quite awhile, about four hours.

CALLER: Okay.

CLINIC: And what else would you like to know?

CALLER: Well, it’s just —

CLINIC: If you’re paying for it — you don’t know your blood type, do you?

CALLER: No.

CLINIC: Okay. If you would come in between now and the 21st, the most it would be would be $390.

CALLER: Okay.

CLINIC: Okay? There’s a chance it would be less than that, but I don’t know your blood type. That’s part of our lab work that we do.

CALLER: Well, I haven’t taken a pregnancy test yet. But do you think that there’d be any way that I’m not pregnant?

CLINIC: Well, you’ve missed your period.

CALLER: Yeah.

CLINIC: Twice.

CALLER: Uh-huh.

CLINIC: Has that ever happened?

CALLER: Well, not really.

CLINIC: Okay. Any tenderness in your breasts, any nausea, any smell problems like certain things make you kind of want to gag?

CALLER: No.

CLINIC: Do you go to the bathroom a lot more than usual?

CALLER: No.

CLINIC: You have none of those symptoms.

CALLER: Right.

CLINIC: Well, there’s a chance you couldn’t be. Are you on any new kind of diet or exercise program?

CALLER: No.

CLINIC: Any medications?

CALLER: No.

CLINIC: Well, I’d say it’s 50/50.

CALLER: Okay. Well, could I come in there for a pregnancy test?

CLINIC: Sure. Where are you coming from?

CALLER: And I’m visiting my friend in Vestal. So.

CLINIC: Do you know where we are?

CALLER: Well, she does, so. But if it ended up that I wasn’t pregnant, do you guys do birth control there?

CLINIC: We would do that at a separate time.

CALLER: Okay.

CLINIC: Because we would have to examine you.

CALLER: Oh, okay.

CLINIC: Okay?

CALLER: But would anybody have to know if I was on birth control?

CLINIC: No. Uh-uh.

CALLER: Okay.

CLINIC: But we just can’t hand them out to everybody. You know, there are some health risks involved.

CALLER: Okay.

CLINIC: Depending on your family history and such. So you would have to be examined first. But depending on what the test results shows, we could set that up too.

CALLER: Okay. The thing is, me and my boyfriend were talking about all this, and he said he would pay for everything. He just — we just don’t want a whole bunch of people to know about us. So you guys wouldn’t tell anybody that we were there?

CLINIC: No. Why would we? What would we get out of that?

CALLER: Oh, I don’t know. He just —

CLINIC: No doctor’s office can release information no matter what kind it is, without your permission.

CALLER: Okay.

CLINIC: Whether you have a nose job or an appendectomy or open heart.

CALLER: Okay.

CLINIC: You know? If you choose not for anybody to know, they cannot release that — only to your insurance company and still with your permission.

CALLER: Okay.

CLINIC: Okay?

CALLER: Okay. Well, I just have a lot of questions I can’t think of right now, but —

CLINIC: Okay. Well, write them all down.

CALLER: Okay.

CLINIC: When did you think you’d want to have the pregnancy test done?

CALLER: Do you guys do it on Saturday or just Tuesday, Wednesday and Thursday?

CLINIC: We’ll be here on Saturday. Actually I’ll be here between 10 and 2.

CALLER: Okay.

CLINIC: Okay?

CALLER: That would probably be best. Well, what was your name?

CLINIC: My name’s Robin.

CALLER: Okay.

CLINIC: Okay? If you chose to come in today, tomorrow or Thursday, come in like say after 4:00.

CALLER: Okay.

CLINIC: Okay?

CALLER: My boyfriend works until 5:00 though, so.

CLINIC: So he has to bring you? The pregnancy test is free.

CALLER: Okay. He’d be the only way I could get there.

CLINIC: Okay. I was just thinking if you wanted to come in sooner and there was a chance to make you an appointment for this week. But that’s up to you.

CALLER: Can I make an appointment over the phone after I talk to him?

CLINIC: Sure.

CALLER: Okay. Let me call him and call you back. Is that all right?

CLINIC: We couldn’t make the appointment until you had the pregnancy test done. You don’t need an appointment for the pregnancy test.

CALLER: Okay.

CLINIC: It would be like after 4:00.

CALLER: Okay.

CLINIC: Okay?

CALLER: All right. Thank you.

CLINIC: Bye bye.

CALLER: Bye.

(phone clicks)

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