Listen to the Call:
TAMPA WOMEN’S HEALTH CENTER
2010 E FLETCHER AVE
TAMPA, FL 33612
TAPE – 743
(Dialing, phone ringing 2x)
CLINIC: Tampa (unclear) Women’s Health Center. Can I help you?
CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.
CLINIC: Yes, we do.
CALLER: How much does it cost for that?
CLINIC: Do you know when your last menstrual period was?
CALLER: January 3rd.
CLINIC: Okay. One moment, please.
CALLER: All right.
RECORDING: — make the best choice you can. There are other places you could go for an abortion, maybe even some that are less expensive or closer to where you live. But there is no place that will give you more care and attention to you as a whole person.
CLINIC: Ma’am, it will be $350.
CALLER: Okay. The thing is, I’m going to be 14 later on this month, and my friend said that you guys would have to tell my parents. But my boyfriend’s 22. Is he old enough to take care of everything, and you wouldn’t have to tell anybody?
CLINIC: What happened now?
CALLER: My friend said that since I’m going to be 14 later on this month, that you guys would have to tell my parents. But my boyfriend’s 22. Could he just take care of it, and you wouldn’t have to tell anybody?
CLINIC: No. Everything is confidential. So your boyfriend, he’s not your legal guardian, so he would do no good.
CALLER: But you don’t have to tell anybody?
CLINIC: You just come in for the appointment. Everything is confidential.
CALLER: Oh, okay. Would you guys do a pregnancy test beforehand just to see if I was pregnant?
CALLER: Okay. It’s just I haven’t had one of those yet.
CLINIC: They always do a pregnancy test first.
CALLER: If it turned out that I wasn’t pregnant, do you guys do birth control there?
CLINIC: Yes. You would have to have a pap smear in order to have that done though.
CALLER: Well, how much does it cost for that?
CLINIC: It’s $70.
CALLER: Could I get it done all the same day?
CLINIC: No, you wouldn’t. Depending on what your status is. First you just need to come in and take a pregnancy test and go from there. And they’re $10.
CALLER: When do you normally do them?
CLINIC: We do them everyday, Monday through Saturday actually.
CALLER: So you just walk in?
CALLER: What time on Saturday do you do it?
CLINIC: We’re open from 8 to 2 on that day. I mean, we see patients up to 2:00. So if we’re still here at that time, then you can come on in. We schedule up to 2:00, but you don’t have to make an appointment for that. You can just walk in, okay?
CALLER: Well, my boyfriend works from 8 to 5, so that’s the thing. He was wanting me to call to see what your hours are so that he could get time off work.
CLINIC: Like I said, we schedule up to 2:00 on Saturday, but whenever we get done with the last patient is when we close. So I can’t tell you how long we’ll be open on Saturday. It’d be best to come in the morning somewhere between 8 and 2.
CALLER: Okay. I just have so many questions.
CLINIC: But once you came in that day, they can go over any questions that you may have.
CALLER: If I needed to call you to ask you something real quick, would that be all right? What was your name?
CLINIC: I’m sorry?
CALLER: If I had any other questions, could I call you and ask you? What was your name?
CLINIC: One moment.
RECORDING: — no place that would give you more care and attention to you as a whole person. Isn’t this time difficult enough without having to worry about comfort, safety and quality? You deserve the best of care.
While we direct your call, we would like to tell you more about our facility.
CLINIC: Okay, ma’am. What was your question again?
CALLER: I was just wondering if I could call and ask you any other questions?
CLINIC: Yeah, you can call and speak with anybody. They’d be able to answer your questions.
CALLER: It’s just you’ve been really nice. I’d just rather talk to you.
CLINIC: Well, I’m not always here. My name is Tiffany. But if you want to call back, you can call.
CLINIC: All righty?