Listen to the Call:
Transcript:
FAMILY PLANNING ASSOCIATES MEDICAL GROUP
OAKLAND, CA 94607
510-268-3720
TAPE – 709
(Dialing, phone ringing 3x)
CLINIC: Good morning, Family Planning Specialists. How may I help you?
CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.
CLINIC: Yes, we do.
CALLER: Okay. Well, do you know how much it cost for that?
CLINIC: Well, it depends upon how far you are into your pregnancy. Do you know?
CALLER: Not really.
CLINIC: Okay. Do you know the first day of your last period?
CALLER: January 3rd.
CLINIC: Okay. According to that last period date, it shows that you’ll be four weeks and four days.
CALLER: Okay.
CLINIC: Now here we begin terminating at seven weeks. What type of insurance do you have?
CALLER: Well, my boyfriend said that he would pay for everything.
CLINIC: Okay. It would $400 if you want to be asleep and $300 if you want to be awake.
CALLER: I’m going to be 14 later on this month, and my friend told me you guys would have to tell my parents. But my boyfriend’s 22, and he said he would take care of everything. Would it be all right if he just took care of it now, and you wouldn’t have to tell anybody?
CLINIC: Oh, no, we don’t have to. We don’t tell parents. It’s just that if you are a minor, you will have to have someone here that’s over the age of 21 with you.
CALLER: Okay. So he could be there since he’s 22?
CLINIC: Wait just one moment, okay?
CALLER: Oh, all right.
CLINIC: Don’t go away.
(Long pause – advertisements)
CLINIC: Okay. Thank you for holding. I spoke with one of the managers because I wasn’t really sure how we handled this situation. But what she said is that you will need to bring in a relative that’s over 21 years of age. It cannot be your boyfriend.
CALLER: Oh. I don’t have anyone.
CLINIC: That’s our procedure here.
CALLER: Well, is there anything else I can do?
CLINIC: Is this the first facility that you’ve called?
CALLER: Yeah.
CLINIC: You may want to try contacting Women’s Choice Clinic. Their number there is 510-444-5676. And see if they can go ahead and schedule you without your having to have any relatives or parents present. I believe they do, but you may want to call and check.
CALLER: I just wasn’t really sure if I was pregnant. Could I come in there where you’re at and get a pregnancy test though?
CLINIC: Yeah. We can give you a pregnancy test. We have three pregnancy tests. And you can come in tomorrow from 8:30 to 9:30 if you’d like.
CALLER: Okay. But would anybody have to know?
CLINIC: No. All you’ll do is come in. You’ll fill out a little form so that we can take some urine from you. Then you will leave the urine. You’ll go and call us back between 3 and 5:00 that same day to get your results.
CALLER: Okay.
CLINIC: Okay?
CALLER: So it would be all right if my boyfriend brought me then?
CLINIC: Oh, yeah. It will be fine. He can bring you here for your pregnancy test. It’s fine.
CALLER: Well, if it ended up that I wasn’t pregnant, could I get birth control from you guys?
CLINIC: No. We don’t offer birth control.
CALLER: Oh. Okay.
CLINIC: But I could give you some references where you can go.
CALLER: But would anybody have to know if I was on birth control though?
CLINIC: Uh-uh. This is completely confidential. Everything is very confidential.
CALLER: Well, you’ve just been so nice. I wish I could talk to my mom like I talk to you.
CLINIC: (Laughing).
CALLER: If I had any other questions, could I call and ask for you? What’s your name?
CLINIC: My name is Joyce.
CALLER: What was it?
CLINIC: Joyce.
CALLER: Oh, okay.
CLINIC: Okay?
CALLER: All right. Thank you.
CLINIC: Uh-huh. Bye bye.
CALLER: Bye.
***END***