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#308 – Planned Parenthood in Madera, CA

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500 E ALMOND AVE # 3
MADERA, CA 93637-5600

TAPE – 308

(Dialing, phone ringing 1x)

CLINIC: Good afternoon. Planned Parenthood.

CALLER: Hi. I was wondering if you guys do abortions there.

CLINIC: No, we don’t.

CALLER: Well, do you know of anyone that does?

CLINIC: The Planned Parenthood in Fresno.

CALLER: Do you have the number for that?

CLINIC: One moment please.

RECORDING: We know your time is important and appreciate your patience while on hold.

Every effort is being made to make your wait as short as possible. Thank you for holding.

Thank you for holding. Someone will be right with you.

CLINIC: Okay. That number is 488-4900.

CALLER: Okay. My friend told me that you guys have to —

CLINIC: Can you hold for one second?


CLINIC: Thank you.


RECORDING: Thank you for calling. Please remain on the line until we can give you our full attention. We appreciate your patience.

Thank you for calling today and for your patience while holding. We’ll be with you shortly.

Thank you for calling. We know your time is valuable, and we appreciate your patience. Please continue to hold and your call will be answered just as soon as possible.

Thank you for holding. Your call will be answered —

CLINIC: Okay. What was your question?

CALLER: Well, my friend told me that since I’ll be 14 in March that my parents have to sign some stuff. But my boyfriend’s 22. Could I have him sign it instead?

CLINIC: Your parents don’t have to sign anything no matter how old you are.

CALLER: Okay. Could I come there for the pregnancy test?

CLINIC: Yeah. If you are pregnant, we give you the verification. And that’s what you would take when you have the abortion.

CALLER: And you guys wouldn’t have to tell anybody about having the pregnancy test?

CLINIC: No. Everything here is confidential.

CALLER: Would it be all right if my boyfriend was there with me?

CLINIC: Yes. That’s fine.

CALLER: But if I wasn’t pregnant, would you guys be able to do birth control there?

CLINIC: We can schedule you for that. Unless we’re slow at the time when you come in for your pregnancy test, then we can put you through for birth control.

CALLER: All right. And nobody has to know about birth control either?

CLINIC: Everything here is confidential.

CALLER: All right.

CLINIC: Okay? Okay?

CALLER: I need to call my boyfriend and see if had any other questions, but could I call you back? What was your name?

CLINIC: Yeah. My name is Norma. You can ask for Norma G.

CALLER: Thank you.

CLINIC: You’re welcome. Bye bye.