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#106 – Planned Parenthood in Utica, NY

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PLANNED PARENTHOOD
1424 GENESEE ST.
UTICA, NY 13502-5192
315-724-6146

TAPE – 106

(dialing sounds) (ringing 1X)

RECORDING: Hello. You have reached Planned Parenthood, Mohawk Hudson. If you know your party’s extension number, please enter it now. To make a clinic appointment, please press 1. (dial sound) One moment, please.

(ringing 3X)

CLINIC: Can I help you?

CALLER: Yeah. I was wondering if you guys do abortions there?

CLINIC: Yes, we do.

CALLER: You do? How much does that cost?

CLINIC: $400.

CALLER: $400?

CLINIC: Um-hum.

CALLER: All right. Like well, my friend told me that you guys have to tell my parents before I can have an abortion. Is that true?

CLINIC: First off you’d have to have a pregnancy test. Then you’d come for an exam, and then you’d come for the AB.

CALLER: Okay. But would my parents find out?

CLINIC: No, but you’d — why don’t — what did you want? Do you want to come in for a pregnancy test and then go from there?

CALLER: Well, I could. Like I took a home pregnancy test over the weekend.

CLINIC: We don’t go by home pregnancy tests.

CALLER: Okay. It’s just my parents can’t find out at all because like if they found out — like well my boyfriend’s 22, and we’re planning on getting married, but like they just absolutely hate him because they think he’s too old for me. So they can’t find out.

CLINIC: Do you want to come in for the pregnancy test? How old are you?

CALLER: I’ll be 14 in March.

CLINIC: Where do you live?

CALLER: I live in New Hartford.

CLINIC: When was your last period?

CALLER: It was like the first week in December.

CLINIC: The first week in December?

CALLER: Uh-huh.

CLINIC: Just a minute. (pause) Can you come in Monday?

CALLER: I’d have to talk to my boyfriend and see.

CLINIC: Well, why don’t you find out when your boyfriend could bring you, and you call me back, and then we’ll make you an appointment. You give me a timeframe.

CALLER: Okay. Is it all right if I talk to you?

CLINIC: You could talk to whoever answers the phone. They can make you an appointment. Just tell them a timeframe and see if they can fit you in.

CALLER: Oh, so I can’t talk to you again, or –

CLINIC: No. You wouldn’t need to talk to me. Whoever answers the phone can make you an appointment.

CALLER: Oh, It’s just — well, I like, you’re nice.

CLINIC: Yeah. But anybody, but I’m here until 8:00, so if you can call back tonight.

CALLER: Okay. What was your name?

CLINIC: Debbie.

CALLER: What was it?

CLINIC: Debbie.

CALLER: Debbie? All right.

CLINIC: But if you get a timeframe so — because we do have evenings on Mondays and Wednesdays.

CALLER: Okay. If like, say that I ended up not being pregnant or whatever –

CLINIC: Then they would set you up for a yearly exam for like an exam for you to get birth control.

CALLER: Okay. And they wouldn’t have to tell anybody about that either?

CLINIC: No. Nope. It’s total confidentiality. You wouldn’t have to worry about your parents finding out at all.

CALLER: All right. Okay.

CLINIC: All right.

CALLER: Okay. Thanks.

CLINIC: Um-hum. Bye.

CALLER: Bye.

(phone clicks)

*** THE END **

#121 – Planned Parenthood in Canandaigua, NY

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PLANNED PARENTHOOD
15 LAFAYETTE AVE.
CANANDAIGUA, NY 14424-2049
585-396-9270

TAPE – 121

(Dialing, phone ringing)

CLINIC: Good morning. Canandaigua Planned Parenthood. This is Nicole.

CALLER: Hi. Do you guys do abortions there?

CLINIC: Not in the Kanendagel office.

CLINIC: Oh, okay. Do you know who I should call for that?

CLINIC: Where do you live?

CALLER: I live in Victor.

CLINIC: Okay. What we would need to do is have you come into the office for an initial pregnancy test visit. And during that visit, they can answer all of your questions.

CALLER: Oh, okay. Would they tell my parents or anything?

CLINIC: No. We’re very confidential here.

CALLER: The problem is, I can’t tell my parents at all. My boyfriend’s 22. And we’re planning on getting married, and we’re in love. But my parents hate him because they think he’s too old for me.

CLINIC: No. We’re confidential Anything you tell us remains here.

CALLER: Okay.

CLINIC: Do you want to schedule an appointment?

CALLER: Yeah. You guys don’t have an age requirement for that or anything, do you?

CLINIC: A what?

CALLER: An age requirement. I’ll be 14 in March.

CLINIC: No, we don’t have an age limit.

CALLER: Okay.

CLINIC: Do you want to schedule?

CALLER: Yeah.

CLINIC: Have you ever been to Planned Parenthood before?

CALLER: No.

CLINIC: I’ll just put you in the computer. What’s your last name?

CALLER: Smith.

CLINIC: S-m-i-t-h?

CALLER: Yeah.

CLINIC: And what’s your first name?

CALLER: Christine.

CLINIC: C-h-r-i-s-t-i-n-e?

CALLER: Yeah.

CLINIC: And what’s your date of birth, Christine?

CALLER: It’s March 19, 1988.

CLINIC: Now, it appears that you’ve made an appointment before. You’re in my computer.

CALLER: When was that?

CLINIC: Yesterday.

CALLER: Yesterday?

CLINIC: Did you call yesterday?

CALLER: Well, yeah — well, I don’t know.

CLINIC: Okay. You wanted to come to the Canandaigua office?

CALLER: Okay.

CLINIC: Is that the closest one to you? You’re in Victor, you said?

CALLER: Victor, yeah.

CLINIC: And what days or what times of day are good for you?

CALLER: Well, Fridays are usually good.

CLINIC: Like tomorrow?

CALLER: Yeah, I guess.

CLINIC: Could you come at 2:30?

CALLER: Well, I’d have to call my boyfriend to see when he can get off.

CLINIC: Why don’t you call him and find out when he can bring you. And keep in mind that Mondays and Tuesdays we’re open late, so we could see you as late as 6:30.

CALLER: Okay.

CLINIC: So if that’s easier for —

CALLER: Yeah. Monday would probably be better then.

CLINIC: Do you want to go ahead and schedule it or do you want to talk to him first?

CALLER: I’ll talk to him.

CLINIC: Okay. Well, Christine, give me a call back. I’m here all day.

CALLER: Okay. And you were Nicole?

CLINIC: Yep.

CALLER: Well, if I wasn’t pregnant, do you guys do birth control there at all?

CLINIC: Yes, we do.

CALLER: And you wouldn’t have to tell anybody about that either?

CLINIC: No. We’re confidential.

CALLER: Okay. So I’ll call you back when I talk to him.

CLINIC: Okay.

CALLER: Okay.

CLINIC: All right. Thank you.

CALLER: Bye.

CLINIC: Bye.

***END***

#095 – Planned Parenthood in Granville, NY

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PLANNED PARENTHOOD
11 QUAKER ST.
GRANVILLE, NY 12832-1028
518-642-1590

TAPE – 095

(Dialing, phone ringing)

CLINIC: Planned Parenthood. Can I help you?

CALLER: Do you guys do abortions there?

CLINIC: At this clinic?

CALLER: Uh-huh.

CLINIC: No.

CALLER: No? Do you know of anyone that does?

CLINIC: They do it in the Glen Falls office. Have you been to this clinic before?

CALLER: No.

CLINIC: Are you pregnant?

CALLER: Well, I took a pregnancy test over the weekend, and it came out positive.

CLINIC: Okay. And you haven’t been here before?

CALLER: No. It’s just my friend told me to talk to you guys.

CLINIC: Okay. The first place I would start would be coming in and talking to Beth. She’s the pregnancy counselor. And if you’re thinking about terminating, you’d have to have like a pre-surgery exam.

CALLER: Do you have to be a certain age to have an abortion, because I’ll be 14 in March.

CLINIC: No, you don’t.

When did you want to come in?

CALLER: Well, I don’t know. I’d have to talk to my boyfriend and see when he can get off because he’s going to drive me here. But you guys don’t have to tell my parents or anything, right?

CLINIC: No.

CALLER: The problem is, I can’t tell my parents, because my boyfriend is 22. And we’re going to get married, but my parents don’t like him because they think he’s too old for me. But there’s just no way that they can find out.

CLINIC: Now, do you have insurance or not?

CALLER: Well, no. My boyfriend’s going to pay for everything.

CLINIC: Are you a New York State resident or Vermont?

CALLER: I live in Hartford.

CLINIC: Okay. Just get back to me when you decide what you want to do.

CALLER: Well, if I end up not being pregnant, could you guys get birth control for me?

CLINIC: Um-hmm.

CALLER: And you guys wouldn’t have to tell anybody about that either?

CLINIC: No.

CALLER: Okay. Is it okay if I call you back and talk to you?

CLINIC: Sure.

CALLER: Just in case my boyfriend has a question or something.

CLINIC: Okay.

CALLER: Is it all right if I talk to you?

CLINIC: Yeah.

CALLER: What was your name?

CLINIC: Barb.

CALLER: Barb?

CLINIC: Um-hmm.

CALLER: Okay.

CLINIC: All right.

CALLER: Okay. Thanks.

***END***

#107 – Planned Parenthood in Norwich, NY

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PLANNED PARENTHOOD
157 E. MAIN ST. # 1
NORWICH, NY 13815-1593
607-656-7706

TAPE – 107

(Dialing, phone ringing)

CLINIC: Planned Parenthood.

CALLER: Hi. I was wondering if you guys do abortions there.

CLINIC: No, we don’t.

CALLER: Do you know who I can call for that?

CLINIC: If you pick up the phone book or look in the Yellow Pages, it’s got the phone number list right there.

CALLER: Oh, okay,

CLINIC: The nearest is in Binghamton though.

CALLER: Huh?

CLINIC: The nearest place is Binghamton.

CALLER: Oh, okay. Is it all right if I ask a question?

CLINIC: Um-hmm.

CALLER: My main concern is my friend told me that you guys have to tell my parents before I can have an abortion. Is that true?

CLINIC: No. Not in New York State, no. You wouldn’t need parent consent.

CALLER: Oh, okay. Well, it’s just they can’t find out at all. My boyfriend is 22. We’re going to get married, but my parents hate him because they think he’s too old for me. I don’t know. They just can’t find out at all.

CLINIC: No. Everybody’s visit is confidential here.

CALLER: Do I have to be a certain age to get an abortion?

CLINIC: How old are you?

CALLER: I’ll be 14 in March.

CLINIC: No, you don’t. But how are you going to pay for it? I know when you go to the office, you have to say how you’re going to pay for it.

CALLER: Oh. Well, my boyfriend said he would pay cash for it.

CLINIC: Oh, okay. Because if you come here — what we do is you could come in for a pregnancy test, and then we give you options counseling, or you can directly yourself. I know the doctor’s name is Dr. Cousins in Binghamton.

CALLER: How much is the —

CLINIC: I don’t know. I have no idea.

CALLER: Well, how much is the counseling?

CLINIC: You’re a student, so there’d be no charge. What we do is schedule you for a pregnancy test appointment.

CALLER: So even if he’s paying, and he’s not a student anymore, it’s all right.

CLINIC: Yeah, you’re not married.

CALLER: All right.

CLINIC: Did you want to make an appointment here first?

CALLER: Yeah.

CLINIC: Okay. Actually, I could pop you in tomorrow morning. Do you want to do it tomorrow morning at 10:30?

CALLER: 10:30?

CLINIC: I need your last name.

CALLER: My last name is Smith.

CLINIC: First name?

CALLER: Christine.

CLINIC: And your date of birth?

CALLER: It’s March 19, 1988.

CLINIC: And phone number you can be reached at?

CALLER: Well, I’d have to call my boyfriend to see what his cell phone number is.

CLINIC: That’s okay.

CALLER: Is it all right if I call him, and then call you back?

CLINIC: That’s okay. I can put “no” because it’s tomorrow morning. Do you know where we are in Norwich?

CALLER: Well, I think he might.

CLINIC: Okay. It’s 157 East Main Street, right across from the fairgrounds in Norwich.

CALLER: Okay.

CLINIC: So 10:30. That’s tomorrow morning.

CALLER: What if he can’t get the day off in such a short notice? Is it all right to reschedule or anything?

CLINIC: Yeah. Why don’t you call us back and tell us you’re not going to come in the morning. Because we open at 8:30.

CALLER: Is it all right, if he had any questions, if I can talk to you later?

CLINIC: You mean tomorrow?

CALLER: Uh-huh.

CLINIC: Okay. Yep. We’re open here until 5:30 tonight, yeah.

CALLER: Okay. So what was your name?

CLINIC: Dixie.

CALLER: Dixie.

CLINIC: When you come for your appointment you could ask a lot of questions because you’ll be seeing a nurse. She could tell you anything.

CALLER: Okay. But the nurse wouldn’t have to tell anybody either?

CLINIC: No. Your visit is entirely confidential. Everybody that comes here is.

CALLER: Okay.

CLINIC: Uh-huh.

CALLER: Thanks.

CLINIC: Uh-huh. Bye.

#122 – Planned Parenthood in Corning, NY

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PLANNED PARENTHOOD
135 WALNUT ST.
CORNING, NY 14830-2545
607-962-4686

TAPE – 122

(Dialing, phone ringing)

CLINIC: Good morning, Planned Parenthood. This is Tammy.

CALLER: Hi. I was wondering if you guys do abortions there.

CLINIC: We actually don’t. Do you want to come in for a pregnancy test?

CALLER: Well, I guess. Well, do you guys have to tell my parents or anything about that?

CLINIC: No, we do not.

CALLER: Because if my parents find out, they’d be furious. Well, my boyfriend’s 22. And we’re in love, and we want to get married, but they don’t like him because they think he’s too old for me. So there’s just no way that they can find out at all.

CLINIC: Right. I understand that. Basically, in order to give out that kind of information, we would need to have you come in, and you can do a pregnancy test. And what we call that is a pregnancy test with options, and then we can go from there.

CALLER: When could I come in?

CLINIC: Have you ever been here before?

CALLER: No.

CLINIC: Okay. I just have to ask you some questions, and just remind you that this is confidential.

CALLER: Okay.

CLINIC: So I need your last name.

CALLER: It’s Smith.

CLINIC: S-m-i-t-h?

CALLER: Yeah.

CLINIC: And what’s your first name.

CALLER: Christine.

CLINIC: Is that spelled with “K” or a “C”?

CALLER: “Ch.”

CLINIC: And a phone number, Christine?

CALLER: Well —

CLINIC: This is just — if we need to call you for any reason, we can say Doctor’s Office or Abby.

CALLER: Is it all right if I give you my boyfriend’s cell phone number after I get it from him? Because he just got it, and I don’t know the number yet.

CLINIC: Yeah. Well, why don’t you give me your phone number, and I’ll just put down here don’t call.

CALLER: Well, can I just give you my boyfriend’s telephone number? Can I call you back with that?

CLINIC: Yeah. Your date of birth?

CALLER: It’s March 19, 1988.

CLINIC: 19th?

CALLER: Yeah.

CLINIC: And if we need to call you for any reason, what do you want us to say? Usually we say Planned Parenthood, but we can say Doctor’s Office or we can say this is Abby.

CALLER: If you’re talking to my boyfriend or whatever, it’s all right. He’s going to take care of everything. So just whatever.

I was wondering also, if I wasn’t pregnant or anything after you guys do the pregnancy test, do you guys do birth control or anything?

CLINIC: Yes, we do.

CALLER: And you wouldn’t have to tell anybody about that either?

CLINIC: No, we would not.

CALLER: Would it be all right if my boyfriend came and picked that up?

CLINIC: Actually, once you have your exam and everything, if you’re going to go through with an AB, go through that, then it’s like three weeks. Then you’d come back and have your exam. And then we go from there and do birth control.

CALLER: Okay. But you guys wouldn’t have to tell anybody about that?

CLINIC: No, we would not.

CALLER: Would he have to fill out any forms?

CLINIC: No, just give us permission that he could pick them up; that’s all.

CALLER: Oh, okay.

CLINIC: I’m looking for a spot to put you in.

CALLER: The main reason why I’m calling is because I’m just concerned that I’m pregnant because my last period was the first week in December.

CLINIC: Oh, okay. I have — wait a minute, I’ve got to back up here.

CALLER: I took a home pregnancy test over the weekend. Are those accurate?

CLINIC: Pretty much. But we really require a pregnancy test through — there’s so many different kinds.

CALLER: I’m just so worried about this because if my parents found out anything, I would be like in the biggest trouble. I don’t even know what they would do.

CLINIC: Right. And I understand that. Can you hold for a moment, Christine?

CALLER: Yeah.

CLINIC: Thank you.

(Pause)

(Dial tone, dialing, phone ringing)

CLINIC: Good morning, Planned Parenthood. This is Evelyn. How may I help you?

CALLER: Hi, yeah. Well, I was talking to Tammy.

CLINIC: Yep. Hold on.

CLINIC: Christine?

CALLER: Yeah, I’m sorry. I’m at my friend’s house. And her mom came in, so I had to hang up.

CLINIC: It’s okay. I understand. I really do. Tomorrow I can do 6:30.

CALLER: Yeah, yeah. I’d have to call my boyfriend and make sure, but that sounds like it’s all right.

CLINIC: Okay.

CALLER: Is it all right if he brings me. Can he come in with me?

CLINIC: After the pregnancy test and after — I’m not — there’s another medical assistant that will doing that with you. And you’re more than welcome to ask her that. I’m going to schedule you in for 6:30.

CALLER: I meant like, is it all right if he comes tomorrow with me?

CLINIC: Yes. Yes. By all means. Sure.

CALLER: Is it all right if he talks to you guys and asks questions too?

CLINIC: Yes. That would be fine. Okay?

Now, are you a high school student, college?

CALLER: Well, I’m actually homeschooled. But I’m not actually in high school yet. Is it all right if I call you back with his cell phone number in a second?

CLINIC: Yes, it is.

CALLER: All right.

CLINIC: Okay? And I’m here until 5:00 tonight, so there’s no hurry, okay?

CALLER: All right. Okay

CLINIC: All right. Thank you, Christine.

CALLER: Bye.

CLINIC: Bye bye.

***END***

#096 – Planned Parenthood in Plattsburgh, NY

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PLANNED PARENTHOOD
66 BRINKERHOFF ST.
PLATTSBURGH, NY 12901-2983
518-561-4430

TAPE – 096

(Dialing, phone ringing)

RECORDING: Thank you for calling Northern Adirondack Planned Parenthood. To access our medical services, please press 1. To access our administrative office, please press 2. For hours of operation, please press 3.

– by joining the Northern Adirondack Planned Parenthood Pledge a Ticket Program. This program allows you —

CLINIC: Good afternoon, Planned Parenthood. How can I help you?

CALLER: Hi. I was wondering if you guys do abortions there?

CLINIC: Um-hmm, we do.

CALLER: How much does that cost?

CLINIC: You have no insurance?

CALLER: Well, my boyfriend’s going to pay for it.

CLINIC: Your boyfriend’s gonna?

CALLER: Yeah, he’s 22.

CLINIC: Okay. It’s going to be around 375 for the termination itself. There’s a few steps that you have to have before you have the termination, though.

Did you have a positive pregnancy test at a doctor’s office somewhere?

CALLER: No. I took one over the weekend, and it was positive.

CLINIC: Just a home test?

CALLER: Uh-huh.

CLINIC: Okay. So what we would do is we would bring you in to meet with a counselor. We do a pregnancy test because we have to have one on file. And then she goes over the options with you. And then if that is what you definitely want to do, she would set you up with that appointment.

CALLER: Okay. And there’s no age requirement to have an abortion or anything?

CLINIC: No.

CALLER: Because I’ll be 14 in March. And that’s still okay?

CLINIC: Yep. That’s totally fine. Now, you’ve never been here before?

CALLER: No.

CLINIC: Okay. What I have to do first is just get some information, put you in our computer. And then I can set you up with the counselor.

CALLER: Do you guys have to tell my parents or anybody?

CLINIC: Nope. We don’t tell anybody anything without your permission. Now also, if it’s okay to talk to your boyfriend about stuff, you might want to let us know here. And we can always put his name in the computer.

CALLER: Oh, okay.

CLINIC: So if he ever called questioning anything, we know it’s okay to talk to him.

CALLER: Okay.

CLINIC: So just make sure when you come in, you let us know that.

CALLER: Okay.

CLINIC: Your last name?

CALLER: It’s Smith.

CLINIC: S-m-i-t-h. And your first name?

CALLER: Christine.

CLINIC: With a C-h?

CALLER: Uh-huh.

CLINIC: And your middle initial?

CALLER: It’s M.

CLINIC: An address?

CALLER: Well, I would have to ask my boyfriend what his address is. Is that okay if I can call you back?

CLINIC: Is that Scottsburg (unclear)?

CALLER: It’s in Redford.

CLINIC: Redford?

CALLER: Yeah.

CLINIC: I’m just going to put a zip code in, and that way we can get the rest after.

CALLER: If I end up not being pregnant, do you guys do birth control there?

CLINIC: Yes, we do. When you go in with a counselor, like I said, they’ll do a pregnancy test.

CALLER: And you guys wouldn’t have to tell anybody about that birth control either?

CLINIC: No. Definitely not. We don’t say anything to anybody without you giving us the ok.

At your boyfriend’s address, if we ever have to contact you, is it okay to say that it’s Planned Parenthood calling or would you rather us not do that?

CALLER: No, they can’t find out at all. They don’t like my boyfriend at all because they think he’s too old for me. So there’s no way they can find out anything.

CLINIC: Your boyfriend’s address, is it his apartment or his parents?

CALLER: Well, it’s just like his house.

CLINIC: Do know your boyfriend’s address or we just don’t say at all?

CALLER: I don’t know what it is. I’d have to talk to him and get back to you.

CLINIC: Yep. Then you can let us know. Do you know his phone number?

CALLER: It’s his cell phone. I don’t know it.

CLINIC: You don’t know it? Okay, fine. We’ll just skip that for now.

Your Social Security number, do you know that?

CALLER: No, I don’t think I have one.

CLINIC: Okay. Your date of birth?

CALLER: It’s March 19, 1988.

CLINIC: Now, are you in school?

CALLER: I’m homeschooled.

CLINIC: You’re homeschooled. So it won’t be a problem to get you in?

CALLER: No.

CLINIC: What time do you get done during the day with homeschool?

CALLER: Just whenever.

CLINIC: I didn’t know if you had a set time.

CALLER: Is it okay if I call you back?

CLINIC: Call me back?

CALLER: Yeah.

CLINIC: To schedule it?

CALLER: Well, yeah. I’m at my friend’s house.

CLINIC: Okay. Yep, sure. So I have you in the computer right now. I’m here until 8:00 tonight.

CALLER: What was your name?

CLINIC: My name is Robin.

CALLER: Robin. All right. Okay. Thanks.

CLINIC: All right. You’re welcome.

CALLER: Bye.

CLINIC: Bye bye.

***END***

#108 – Planned Parenthood in Sidney, NY

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PLANNED PARENTHOOD
37 PLEASANT ST.
SIDNEY, NY 13838-1215
607-563-4363

TAPE -108

(Dialing, phone ringing)

CLINIC: Coney Island Planned Parenthood. Can I help you?

CALLER: Hi. Yeah. I was wondering if you guys to abortions there.

CLINIC: No, we do not.

CALLER: No? Do you know where I should go for that?

CLINIC: (Sigh) What you need to do is you need to have a confirmation from a doctor or clinic saying that you are indeed pregnant. And then if you came here and had that test done then we would give you the counseling and names of places you could go. Have you already had that done somewhere else?

CALLER: No.

CLINIC: Okay. Then that’s what you need to do for your first step, is make that appointment.

CALLER: Okay.

CLINIC: Would you like to do that here?

CALLER: Well, I’d have to talk to my boyfriend because he’s the one that would bring me.

CLINIC: All right. So what you need is a pregnancy test. And then if you are indeed pregnant, they will tell you what your options are and where you can go.

CALLER: Is there any age limit for that?

CLINIC: No.

CALLER: I’ll be 14 in March.

CLINIC: That’s fine.

CALLER: That’s all right?

CLINIC: Yeah.

CALLER: They wouldn’t have to tell my parents or anything?

CLINIC: Everything that’s done here is confidential.

CALLER: Okay. My parents can’t find out at all. My boyfriend’s 22. And we’re going to get married, but my parents hate him because they think he’s too old for me.

CLINIC: Um-hmm.

CALLER: But there’s no way that anybody would find out at all, right?

CLINIC: Not to the best of my knowledge. No one from here would tell anyone anything. Your visit here is confidential.

CALLER: You guys do birth control there too?

CLINIC: Yes, we do.

CALLER: And it’s all right to get that?

CLINIC: Let’s say you’re not pregnant, or you are pregnant and you go have a termination elsewhere and you come back here as a patient, you would need to have a full exam. And at your current age, there would be no charge to you. And then they would get you started on appropriate birth control.

CALLER: Okay. But they wouldn’t have to tell anybody about birth control either?

CLINIC: No. Everything is confidential.

CALLER: Is it okay if I talk to you later?

CLINIC: You can. I’m only here to 5 myself. All you have to do is say you’d like a pregnancy — you don’t even have to go into all this. You just you’d like to make an appointment for a pregnancy test.

CALLER: Is it okay, if my boyfriend has questions, if I call you back —

CLINIC: He can come with you if you’d like.

CALLER: Okay. But if he wanted to talk to someone over the phone too, could he talk to you too?

CLINIC: Well, I don’t really do any of the counseling, so I don’t have any — I can just make you an appointment. And as much as we’ve discussed, you and I just now, is really all that I would be able to talk to you about.

CALLER: Oh, all right.

CLINIC: But you can certainly bring him with you. And if you want, he can come even in the room with you, and he can listen to everything that the nurse says. That’s entirely up to you.

CALLER: I just don’t want to talk to a whole bunch of people about this.

CLINIC: That’s fine. And that’s what we do here. So you don’t need to feel awkward doing it. As I said, if you want to make an appointment right now, I’ll help you do that. If you want to talk to him and call back, I’m here until 5, and my name’s Linda. Or you can call tomorrow between 8:30 and 5, and I’ll be here then too. Or you can just call any time and ask for a pregnancy appointment. You don’t have to tell anybody any of the rest of this.

CALLER: Oh, okay.

CLINIC: Okay?

CALLER: Thanks.

CLINIC: All right.

CALLER: Bye.

CLINIC: Bye bye.

***END***

#123 – Planned Parenthood in Hornell, NY

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PLANNED PARENTHOOD
PO BOX 268
HORNELL, NY 14843
607-324-1124

TAPE – 123

(Dialing, phone ringing)

CLINIC: Good morning, Planned Parenthood. This is Tammy.

CALLER: Hey. Did I just talk to you just a second ago?

CLINIC: What’s your name?

CALLER: Christine Smith.

CLINIC: Okay. Yes.

CALLER: Okay. Well, I asked my boyfriend about the phone number, but it’s his company’s cell phone. What other phone number could I give you?

CLINIC: Well, this is how this works. We would not call you unless we needed to reschedule you or give you information, confidential information. And we would not say it was Planned Parenthood. We would say, “This is Abby. Please have Christine call Abby when she gets in.” And that’s what we would say.

Now, I do want to explain. Do you have caller id?

CALLER: Yeah. And my mom is the one that always answers the phone. So even if she doesn’t answer it, she’ll see it on the caller id.

CLINIC: Okay.

CALLER: I’ll find something. Is it all right if I call you back with that?

CLINIC: Yes. Maybe an aunt or maybe a friend.

CALLER: I don’t know. I’ll figure out something.

CLINIC: Okay.

CALLER: So I’ll talk to you later.

CLINIC: Okay.

CALLER: Bye.

CLINIC: Bye bye.

***END***

#097 – Planned Parenthood in Syracuse, NY

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PLANNED PARENTHOOD
1120 E. GENESEE ST.
SYRACUSE, NY 13210-1994
315-475-5525

TAPE – 097

(Dialing, phone ringing)

CLINIC: Good afternoon, Planned Parenthood, (unclear). How may I help you?

CALLER: Hi. I was wondering if you guys do abortions there?

CLINIC: Yes, we do.

CALLER: How much does it cost?

CLINIC: 460 for the procedure, but that does not include your options counseling and pregnancy test.

CALLER: Okay. What does the options cost or whatever?

CLINIC: The what? Options counseling and pregnancy test?

CALLER: Uh-huh.

CLINIC: It’s based upon your income and family size.

CALLER: Okay. So they have to know about my family?

CLINIC: No. They have to know — if you’re working, you have to bring in a pay stub and a picture i.d. That’s what we mean by based upon your income and family size, meaning how many does that support.

CALLER: Well, I don’t have a job or anything. I’m going to be 14 in March.

CLINIC: Do you have any insurance?

CALLER: Well, my boyfriend said he was going to pay for it. He’s got a job and everything. He’s 22.

CLINIC: Okay. Probably it will be anywhere from 477 for everything.

CALLER: So you guys don’t have to tell my parents or anybody at all?

CLINIC: No, nothing at all, sweetheart.

CALLER: Okay.

CLINIC: All right?

CALLER: It’s just they can’t find out at all.

CLINIC: Everything done here is confidential.

CALLER: Do you guys do birth control there?

CLINIC: Yes, we do.

CALLER: And you wouldn’t have to tell anybody about that either?

CLINIC: No. Everything done here is confidential.

CALLER: All right.

CLINIC: All right?

CALLER: It is okay, like if my boyfriend has a question, if I can call you back?

CLINIC: Yeah.

CALLER: Yeah? Is it all right if I talk to you? What was your name?

CLINIC: Celia (ph).

CALLER: Celia?

CLINIC: Yes.

CALLER: All right. Okay. Thanks.

CLINIC: You’re welcome. Bye bye.

CALLER: Bye.

***END***

#109 – Planned Parenthood in Walton, NY

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PLANNED PARENTHOOD
130 NORTH ST
WALTON, NY 13856-1218
607-637-3346

TAPE -109

(Dialing, phone ringing)

CLINIC: Hello. Planned Parenthood.

CALLER: Hi. I was wondering if you guys do abortions there.

CLINIC: No, we don’t.

CALLER: No?

CLINIC: We refer them out.

CALLER: Do you know the phone number for them?

CLINIC: Pardon me?

CALLER: Like who would I call for that?

CLINIC: Amy Cousins in Vestal.

CALLER: Bestel?

CLINIC: Yeah. Where are you calling from?

CALLER: I’m in Downsville.

CLINIC: Okay. That’s where we refer our patients.

CALLER: Oh, okay.

CLINIC: Okay?

CALLER: Well, I was just really wanting to go to see you guys because my friend told me to talk to you.

CLINIC: We don’t do abortions, but if you want to come see us — I don’t know what — you’re just going to skip a step. How old are you?

CALLER: I’ll be 14 in March.

CLINIC: You’ll be 14 in March?

CALLER: Uh-huh.

CLINIC: (Chuckle) Are you positive about this? Are you pregnant? How far along are you?

CALLER: Well, I did a pregnancy test, a home test, over the weekend, and it came out positive.

CLINIC: It did?

CALLER: Yeah.

CLINIC: Okay. Maybe you should come and have a pregnancy test done. Get a confirmation. And then we’ll give you the stuff.

CALLER: Is it okay if my boyfriend brings me?

CLINIC: Yes.

CALLER: Yeah?

CLINIC: But you have to make an appointment, okay?

CALLER: Okay.

CLINIC: How far along are you; do you know?

CALLER: Well, I don’t know for — my last period was the first week in December.

CLINIC: Okay. We better be hustling this along then, okay? All righty. Why don’t I make an appointment for you? When can you come?

CALLER: Well, I’d have to talk to my boyfriend and see when he can get off work.

CLINIC: Okay.

CALLER: Would you guys have to tell my parents or anything?

CLINIC: No.

CALLER: Not at all?

CLINIC: Nope.

CALLER: It’s just my parents can’t find out. My boyfriend, he’s 22. And we’re planning on getting married and everything, but my parents absolutely hate him because they think he’s too old for me. But they just can’t find out at all.

CLINIC: Okay. As far as we’re concerned, no, they won’t find out.

CALLER: So nobody would tell anybody?

CLINIC: Yeah. But if you see somebody in here in the waiting room that you know — because this is a doctor’s office. We try to keep it discrete, but sometimes that happens. But I doubt that you’ll see anybody.

CALLER: Okay. All right. If it turns out that the pregnancy test that you guys do is negative, is there any way I could get birth control?

CLINIC: Probably — well, she might give you an emergency pack if it turns out negative.

CALLER: Do you guys have to tell anybody about that at all?

CLINIC: No. No, we don’t tell anybody. It’s like going to the doctor’s office. They aren’t suppose to tell either.

CALLER: And they wouldn’t tell anybody about my boyfriend either?

CLINIC: Nope.

CALLER: If he has questions, is it okay if I call you back?

CLINIC: Yes.

CALLER: What was your name?

CLINIC: My name’s Pat.

CALLER: Pat?

CLINIC: Um-hmm.

CALLER: All right, okay. Thanks.

CLINIC: Um-hmm. Bye.

***END***

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