Listen to the Call:
UPPER HUDSON PLANNED PARENTHOOD
259 LARK ST
ALBANY, NY 12210
TAPE – 806
(Dialing, phone ringing 1x)
RECORDING: Thank you for calling Upper Hudson Planned Parenthood. If you know the extension of the person you wish to reach, please enter it now. For our office hours, please press 1. To make or change an appointment, please press 2. To obtain test results, please press 3. To speak with someone regarding a medical matter, please press 4. For our executive offices, public affairs, education and all other matters, please press 5. For our staff directory, please press 6. Otherwise, please stay on the line, and our receptionist will assist you momentarily.
Please hold on while I get that extension.
RECORDING: For free low-cost healthcare services, including annual exams, birth control and other services through the STARS Program, just ask the representative about STARS.
CLINIC: Planned Parenthood. May I help you?
CALLER: Hi. Yeah. I was wondering if you guys do abortions there.
CALLER: Do you know how much it cost for that?
CLINIC: Well, we have a scale, okay? It’s according to your income. It will run from 375 to 440.
CALLER: I don’t have a job. The thing is, I’m going to be 14 later on this month, and my friend told me that you guys would have to tell my parents. But my boyfriend’s 22. Is he old enough to take care of all this, and you wouldn’t have to tell anybody?
CLINIC: It’s confidential, okay?
CLINIC: Do you want to have an appointment to come in for consultation and so forth?
CALLER: Well, I haven’t had a pregnancy test yet. Would I be able to come in for that?
CLINIC: You have to come in, and they’ll talk to you, and you go from there, okay?
CLINIC: I’m going to send you to the appointment desk, and she’s going to set up an appointment for you to come in to talk, okay?
CALLER: Well, would you guys be able to do a pregnancy test there before all of this?
CLINIC: They’ll have to do all of that. They can’t just do it — yes. They’ll be able to take care of you.
CALLER: Well, if I wasn’t pregnant, would I be able to get birth control too?
CALLER: But would they have to tell anybody if I was on birth control though?
CLINIC: No, they won’t have to tell anybody.
CALLER: Well, it’s just me and my boyfriend were talking about all this. He said he would pay cash for everything, but we don’t want anyone to know about us. Would he have to sign anything or fill out any forms?
CLINIC: When you make your appointment, any questions you have to ask, that’s when you ask all of those type of questions, okay?
CALLER: So who are you now?
CLINIC: I’m going to send you to the appointment desk, and tell them you want to make an appointment for a pregnancy test and so forth to find out if you would need to have an abortion, and if not, for you to have birth control pills.
CALLER: Okay. Well, what was your name?
CLINIC: My name is Cecile (sp). But I’m going to send you over to, I believe, Gloria.
CLINIC: Uh-huh. You tell her what I just told you. You want to have an examination, okay?
CLINIC: An appointment for an examination and pregnancy test.
CLINIC: All right.
RECORDING: If you are a teen that lives in Albany, you may be eligible for free, low-cost healthcare services, including —
CLINIC: Albany, Planned Parenthood.
CALLER: Hi. Is this Gloria?
CLINIC: Yes, it is.
CALLER: Oh, hi. Cecile told me to talk to you. But I was calling to see about getting an abortion.
CLINIC: Okay. Now who told you to talk to me?
CLINIC: Okay. Now you’re calling about what?
CALLER: Getting an abortion.
CALLER: She said that I would have to get a pregnancy test first.
CLINIC: That is correct.
CALLER: But I have a question though. I’m going to be 14 later on this month, and my friend told me that you guys would have to tell my parents. But my boyfriend’s 22. He said he would take care of everything. Would that be all right, and you wouldn’t have to tell anybody?
CLINIC: He’s going to take care of the payment?
CALLER: Right, yeah. He said that he would pay cash for everything.
CLINIC: Okay. Well, there’s no problem.
CLINIC: Now, you’re going to be 14 this month?
CALLER: Right. I’ll be 14 on the 19th.
CLINIC: So you’re 13 now?
CLINIC: Have you been confirmed pregnant? Oh, you said you haven’t. Now here’s what you’re going to need to do. You’re going to need to come in for a pregnancy test. The soonest available appointment that we have is going to be March 25th. Now here are the things that you can do.
When was your last menstrual period?
CALLER: January 3rd.
CLINIC: Okay. So you probably are around eight weeks. Because, see, we will do this procedure up to 12 weeks.
CALLER: It was January 3rd.
CLINIC: What you can do is you can come in either Saturday morning or Tuesday morning.
CALLER: What time on Saturday?
CLINIC: 8:30. They take the first ten women. He’s going to be looking at $35 for the first visit. And the cost of the procedure itself is going to be $375. Now we don’t have any scheduled appointments until — it’s going to be Friday the 22nd. I can schedule you for Friday the 22nd for what we have, or you can come in this Saturday or next Tuesday —
CALLER: Is that for the pregnancy test?
CLINIC: Yeah, for the pregnancy test. What you’re having is called the options review. In other words, you already know what you want to do. So they’ll set up an appointment for you to have the procedure. Actually, the sooner you get in, the better.
CALLER: Well, if I wasn’t pregnant, could I come in there for birth control?
CLINIC: Sure you could.
CALLER: But would you have to tell anybody about that?
CLINIC: No, no.
CALLER: The most important thing is that nobody knows about me and my boyfriend and my parents don’t find out.
CLINIC: Okay, okay.
CALLER: So you’re sure that nobody would have to know anything?
CLINIC: Right. No one will know. We are confidential. I mean, you are the patient, and we do not disclose information about you to anyone. So you need to come in. If you can’t get in this Saturday morning, come in Tuesday morning at 8:30 or get in next Saturday morning at 8:30. The sooner you get in here, the better. In the event you are not pregnant, what they’ll do — you can tell them that you want to come in for birth control, and you want to have an exam, and they’ll set up an appointment for you to come in.
CLINIC: All right. So you’re going to come in either Saturday or Tuesday morning.
CLINIC: So tell him how much it’s going to be.
CALLER: Okay. All right. Who were you again?
CALLER: What was your name again?
CLINIC: My name is Gloria, but I am just the appointment person. Okay?
CALLER: All right. Okay. Thank you.
CLINIC: You’re welcome. Bye bye.