Listen to the Call:
3850 BEACH BLVD
JACKSONVILLE, FL 32207-4757
TAPE – 217
(dialing sound) (ringing 1X)
RECORDING: Thank you for calling Planned Parenthood at Northeast Florida. Press 1 for our health center, press 2 for our administrative office. To access our dial-by-name directory press the pound sign, or if you know your party’s extension you may dial it now. (dial sound) Press 1 for central clinic hours and locations. Press 2 for information about Planned Parenthood services. Press 3 to schedule an appointment at our central clinic. Press 4 for other Jacksonville clinic locations. (dial sound) One moment, please. (ringing 1X)
CLINIC: Planned Parenthood South. Shaquanda (sp) speaking. How can I help you?
CALLER: Hi. Yeah. I was wondering if you guys do abortions there.
CLINIC: Yes, we do.
CALLER: Do you — like my friend told me that you guys have to know like how old I am and stuff like that. Like is that true or –
CLINIC: We just have to go over some quick information with you, and you can make an appointment. You don’t need your parents’ consent or signature, anything like that.
CALLER: Okay. Well, she also said you guys have to know like how old my boyfriend is. Like he’s 22, but –
CLINIC: No, we don’t need to know. Only personal information we need is yours. We don’t deal with anybody else.
CALLER: Okay. Well, I’ll be 14 in March.
CALLER: So is that all okay?
CLINIC: I’m sorry?
CALLER: Is that okay?
CLINIC: Yeah, that’s fine. I mean, as long as you understand everything and you can handle this maturely, then that’s fine. As long as you can pay for it then you’ll be okay.
CALLER: Yeah, my boyfriend said he would take care of everything.
CLINIC: Oh, so he’s going to pay for it? Okay. Did you want to make an appointment?
CALLER: Well, I’d have to call him and see when he can get off work, but –
CLINIC: Okay. We’re going to be setting appointments. We’re setting appointments for this Friday.
CLINIC: And for the following Saturday, so call us back. And we’re going to do Friday. We’re going to start, we take patients from 1;30 to 3:00. But right now we’ve only got 2:30, 2:45 open.
CLINIC: And then next Saturday we’re going to see patients from 7:30 to 9:00.
CALLER: Well, like do you guys do the pregnancy tests there?
CLINIC: Have you taken a pregnancy test yet?
CALLER: Well, I took a home pregnancy test over the weekend, but.
CLINIC: Okay. Well, that’s all we really need. We can do one here once you get here, but it’s not a necessity if you already took one at home.
CALLER: Okay. I’m just worried that I didn’t do it right. I don’t know.
CLINIC: Okay, well, we can do one here when you get here. That’s fine.
CLINIC: Okay? So talk to him and then give us a call back, okay?
CALLER: Okay. But like you guys don’t have to tell anybody or anything?
CLINIC: No, no, no. There’s nobody that we need to tell.
CLINIC: Yeah. We don’t have to tell anybody else.
CALLER: And it’s all right like if my boyfriend brings me and you guys don’t have to know anything about him?
CLINIC: Yeah. I mean, when he brings you he’s going to bring you, he’s going to sit into the waiting room. He can help you fill out your paperwork, and then that’s it. We don’t need his information. All we need to know is his name. That way when you’re ready to go, we can pop our head out in the waiting room and say if his name is Josh, hey Josh, she’s ready. Go to the back. I mean, that’s it.
CALLER: Okay. And you guys don’t have to tell anybody, right?
CLINIC: No. We won’t call your parents. We won’t call your house, your insurance company, your teacher, your grandmother. Nobody has to know. Only people that will know is if you tell them.
CALLER: Well, say that you guys did do another pregnancy test there just to make sure?
CALLER: And I wasn’t pregnant. Do you guys have birth control there?
CLINIC: Yes, we do, but you have to make an appointment to come back and get on pills.
CALLER: Okay. But you guys wouldn’t — is it all right if like my boyfriend picks up the pills?
CLINIC: Oh, yeah, that’s fine, but as long as you have your pap smear first and if you need to get pills then he can come pick them up.
CALLER: And you guys wouldn’t have to tell anybody if I was on birth control?
CLINIC: Everything here is strictly confidential.
CALLER: So, well if he had any other questions could I call and ask you?
CLINIC: You sure can.
CALLER: What was your name?
CLINIC: My name is Shaquanda.
CLINIC: All right. Thanks.
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