Listen to the Call:
415 E CHAPEL ST.
SANTA MARIA, CA 93454-4517
TAPE – 307
(Dialing, phone ringing 2x)
RECORDING: Thank for calling Planned Parenthood. (Recording continues in Spanish).
If you know the extension of the party you are trying to reach, you may enter it at any time. For walk-in pregnancy hours, press 1. For pill refill, press 2. To cancel or change an appointment, press 4. For staff directory, press 5. To reach the receptionist, press zero (dial button pressed).
(Phone ringing 4x)
CLINIC: Good afternoon. Appointment Desk.
CALLER: Hi. I was wondering if you guys do abortions there.
CALLER: Well, how much does that cost?
CLINIC: Well, it depends on income, and it depends on if the person has Medi-Cal or insurance. Those are the various factors.
CALLER: Okay. Well, I’ll be 14 in March, and I don’t have a job. So what would I do for income?
CLINIC: Where did you have a positive pregnancy test done?
CALLER: Well, I haven’t yet.
CLINIC: Then why are you asking?
CALLER: Well, I think I might be pregnant. I haven’t had a period since — my last period was the second week in December, so I’m just scared.
CLINIC: Okay. Well, why don’t you come in for a pregnancy test? And then we’ll figure it out.
CALLER: Is it all right if I’ll be 14 in March?
CLINIC: Oh, yeah. You’re talking about your age?
CLINIC: Oh, okay. I thought you were saying you were 14 weeks. Usually that’s what people mean. Okay. No, that’s fine. As long as you’re 12 and up, you can come here confidentially.
CALLER: And you guys wouldn’t have to tell my parents or anything? My boyfriend is 22, and he’s a great guy. It’s just my parents hate him, and they can’t find out at all.
CLINIC: When you come in here, you cannot disclose what your partner’s age is.
CALLER: Oh, okay.
CLINIC: Because we would have to report it. We’re mandated reporters.
CALLER: Who would you have to report it to? What do you mean?
CLINIC: No, only if you told us. When you came in here and you wanted to be seen by us, anything that you disclose within this clinic we would have to — because that is against the law.
CALLER: What do you mean it’s against the law? What’s against the law?
CLINIC: A 22-year-old having sex with a 13-year-old.
CALLER: But we’re in love. We’re going to get married.
CLINIC: No. It doesn’t matter. You’re a minor. You’re under 18.
CALLER: Well, what should I do?
CLINIC: Well, I would suggest coming in for a pregnancy test. I can give you the hours and when we’re doing it.
CLINIC: Thursday we’re doing them between 12 and 3. And it’s just by walk in. We’ll give you some forms to fill out, and then we’ll do a urine test. And then you’ll talk to a counselor. Okay?
CALLER: Is it all right like if my boyfriend brings me? Because I don’t have any other way to get there.
CLINIC: Yeah, that’s fine.
CALLER: And you guys wouldn’t have to ask him any questions or anything?
CLINIC: We won’t have to ask him anything. We don’t need to ask him anything. You can have him as the support person.
CALLER: Well, if I wasn’t pregnant, do you guys have birth control there?
CLINIC: Uh-huh. We can make you an appointment to come back.
CALLER: Well, does anybody have to know if I’m on birth control or not?
CALLER: All right.
CLINIC: Everything’s confidential. We don’t tell anything. No one can call up and ask if you’re a patient, and no one can walk in and ask if you’re here.
CALLER: Well, you’re just so nice. I wish I could talk to everyone like you. What was your name?
CLINIC: Leah (sp).
CALLER: What was it?
CALLER: Leah? All right. Is it all right if I call you back?
CLINIC: Uh-huh. Bye bye.