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#162 – Planned Parenthood in Rancho Mirage, CA

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PLANNED PARENTHOOD
71777 SAN JACINTO DR.
RANCHO MIRAGE, CA 92270-4457
760-674-0040

TAPE – 162

(dialing sound) (ringing 1X)

RECORDING: Welcome to Planned Parenthood. You have reached our Rancho Mirage Clinic. To continue in English, press 1. (dial sound) Please listen carefully to the following menu options. For our clinic address, press 1. For information on the services offered at this location, press 2. For walk-in hours press 3. For information on prenatal care services, press 4. For information on pregnancy termination press 5. For information on vasectomy and female sterilization, press 6. To cancel an appointment press 7. To schedule an appointment or speak to a customer service representative press zero. (dial sound)

CLINIC: Planned Parenthood. Rancho Mirage. How can I help you?

CALLER: Hi. Yeah. I was wondering if you guys do abortions there.

CLINIC: No, we don’t. Do you want the number to our clinic in Riverside?

CALLER: Yeah.

CLINIC: Okay. It’s area code 909-682-8540.

CALLER: All right. Well, can I ask you a quick question?

CLINIC: You sure can.

CALLER: Well, my friend told me that you guys have to tell my parents before I can have an abortion. Is that true?

CLINIC: No.

CALLER: No?

CLINIC: All our services are confidential, especially when you come to Planned Parenthood.

CALLER: Okay. It’s just, the problem is like my boyfriend’s 22, and we’re in love and we’re planning on getting married, but like they can’t tell my parents at all.

CLINIC: No. Without your consent, no, they can’t.

CALLER: But like she said that I have to tell you guys that I’m 14. Well, I’ll be 14 in March.

CLINIC: That has nothing to do with it.

CALLER: Okay.

CLINIC: Unless you’re like 11 or 10 years old. Then it’s a different story.

CALLER: Oh, okay.

CLINIC: If you’re over the age of 11, they definitely will not tell your parents.

CALLER: Okay.

CLINIC: Okay? All your services are confidential.

CALLER: Oh, all right. If like I did — I ended up not being pregnant, do you guys — like do you do birth control there?

CLINIC: Oh, definitely. Yeah, you can come back, even after you have your termination you can come back here for your followup exam and for your birth control method.

CALLER: And you guys don’t have to tell anybody or anything about it?

CLINIC: No, never. Yeah.

CALLER: All right. Is it like –

CLINIC: We’re confidential.

CALLER: Is it okay if my boyfriend comes and — well, if he takes me?

CLINIC: That’s fine, but he won’t be able to go in the exam room with you.

CALLER: Okay, but I wouldn’t have to tell anybody about him?

CLINIC: No. You wouldn’t have to tell anybody about him unless you wanted to.

CALLER: Okay.

CLINIC: Okay?

CALLER: Okay.

CLINIC: Okay, bye bye.

CALLER: Is it okay if I call you back? Because I have to ask him something, but can I call you back to ask you what he thinks after that? Like I need to ask him something to ask you, but. Could I call you?

CLINIC: Yeah, you can call back.

CALLER: Okay. Well, what was your name?

CLINIC: My name’s Rosie.

CALLER: Okay. Thanks.

CLINIC: Okay? You’re welcome.

(phone clicks)

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