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#813 – Family Planning Associates Medical Group in Fresno, CA

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FAMILY PLANNING ASSOCIATES MEDICAL GROUP
FRESNO, CA 93701
559-233-8657

TAPE – 813

(Dialing, phone ringing 1x)

CLINIC: Family Planning and Associates. Magda (sp) speaking. How can I help you?

CALLER: Hi. Yeah. I was calling to see if you guys do abortions there.

CLINIC: Yes, we do.

CALLER: How much does it cost for that?

CLINIC: $370.

CALLER: 370?

CLINIC: Um-hmm.

CALLER: I’m just kind of scared. I’m going to be 14 later on this month, and my friend told me that you guys would have to tell my parents. But my boyfriend’s 22. Is he old enough to take care of everything and you wouldn’t have to tell anybody?

CLINIC: Hold just a minute.

(Pause)

CLINIC: How old are you?

CALLER: I’m going to be 14 later on this month.

CLINIC: (Unclear)

CALLER: I can’t hear you. What?

CLINIC: You’re 13 now?

CALLER: Right, yeah. But I’ll be 14 on the 19th.

CLINIC: We’ll still have to report you to CPS.

CALLER: To who? I can’t hear you.

CLINIC: CPS.

CALLER: Why?

CLINIC: Because that’s the law.

CALLER: Well, why would you have to tell the law anything?

CLINIC: It’s not the law, it’s CPS.

CALLER: Well, why would you have to tell them anything?

CLINIC: (Unclear).

CALLER: Would they have to tell my parents?

CLINIC: They probably will.

CALLER: Well, they can’t tell my parents. I mean, is there anywhere else I could go?

CLINIC: Anywhere you go, because of the age that you are. You’re 13 and your boyfriend’s 22.

CALLER: Well, could I come in there for a pregnancy test without you guys telling?

CLINIC: Oh, you can come in for a pregnancy test.

CALLER: But would you guys have to tell?

CLINIC: (Unclear).

CALLER: What?

CLINIC: No.

CALLER: I can barely hear you. Can you talk any later?

CLINIC: We won’t say anything. We won’t report you. But if you want to have an abortion with us, then we do have to report you to CPS.

CALLER: Oh. So I can get a pregnancy test just to make sure? I mean, I haven’t had one yet. I just haven’t had my period since like the 15th of January, and I’m scared.

CLINIC: You really need to come in and take a pregnancy test. We charge $10.

CALLER: Okay. If it ended up that I wasn’t pregnant, could I get birth control from you guys?

CLINIC: No. You would bring (unclear).

CALLER: Okay. But would they have to tell anybody?

CLINIC: You have to wait until you absolutely certain.

CALLER: What?

CLINIC: You have to wait until you’re (unclear).

CALLER: Okay.

CLINIC: All righty?

CALLER: If I had any other questions, could I call and talk to you? What was your name?

CLINIC: Sure. My name is Magda. And you can call me as many times as you want.

CALLER: All right. Thanks.

CLINIC: You’re welcome.

CALLER: Bye.

***END***

#309 – Planned Parenthood in Fresno, CA

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PLANNED PARENTHOOD
633 N VAN NESS AVE.
FRESNO, CA 93728-3476
559-488-4900

TAPE – 309

(Dialing, phone did not ring)

RECORDING: Thank you for calling Planned Parenthood, the Van Ness Clinic.

(Message repeated in Spanish)

If this is an emergency, please hang up and dial 911. If you know the extension of your party, please dial it now. For clinic hours, services and directions, please press 3. You may drop in for the following services– pregnancy testing, emergency contraceptives, birth control refills and Depo-Provera injection. To speak to a receptionist or to schedule an appointment, please press zero. Thank you.

One moment please while I transfer your call.

CLINIC: Thank you for calling Planned Parenthood. May I help you?

CALLER: Hi. Yeah. I called another office that told me to call you guys. I talked to a lady named Michele. And she said to call you guys after I talked to my boyfriend. And I talked to him last night, so I was calling you guys now.

CLINIC: Okay. You’re calling us for what reason?

CALLER: Well, she said that you guys do abortions there.

CLINIC: Okay. How many weeks are you?

CALLER: I’m not sure. I think she said that I was around 10 weeks.

CLINIC: When was the first day of your last period?

CALLER: It was probably like December 14th. But you guys do do abortions there?

CLINIC: Yeah, we do. We only do them up to 14 weeks. Do you want to come in the 21st tomorrow for an ultra sound?

CALLER: She said that you guys could actually answer some questions that I had. My friend told me that since I’ll be 14 in March that you guys have to tell my parents and have them sign some stuff. But my boyfriend’s 22. Could he sign whatever it is?

CLINIC: No, he doesn’t need to sign anything, and your parents don’t need to sign anything.

CALLER: Okay.

CLINIC: How old are you?

CALLER: I’ll be 14 in March.

CLINIC: Okay. Hold on one second, okay?

CALLER: Okay.

RECORDING: We know your time is important and appreciate your patience while on hold.

Every effort is being made to make your wait as short as possible. Thank you for holding.

Thank you for holding. Someone will be right with you.

Your call is very important to us. We appreciate your patience —

CLINIC: Yeah, we can see you without your parents’ signature.

CALLER: Okay.

CLINIC: Are you going to be paying cash or Medi-Cal?

CALLER: My boyfriend would pay cash for it. How much is it?

CLINIC: It’s $45 tomorrow. And how much is —

CALLER: What all does that cover?

CLINIC: I’m sorry?

CALLER: What all does that cover?

CLINIC: Only the ultra sound and the blood work.

CALLER: How much does the abortion cost?

CLINIC: It can be anywhere from 350 up to 500.

CALLER: What’s the difference?

CLINIC: It depends how many weeks you are. And you’re farther along, so it would probably be more.

CALLER: Oh, okay.

CLINIC: Yeah. Can you apply for emergency Medi-Cal?

CALLER: No, nobody can know.

CLINIC: You can’t?

CALLER: Well, my parents can’t find out at all.

CLINIC: But Medi-Cal won’t let them know.

CALLER: I’m just scared. My boyfriend said he would take care of everything.

CLINIC: For tomorrow it’s $45. And tomorrow they will let you know how much it’s going to be for the procedure.

CALLER: Okay. Well, do you know if he could bring me? Is that all right?

CLINIC: Yeah, but the day of the procedure he needs to wait outside. He can’t be in the room with you. But tomorrow he can, but not for the procedure.

CALLER: Okay.

CLINIC: So do you want to come in tomorrow at 8:00?

CALLER: Well, I’d have to call my boyfriend and see, but I think so, maybe.

CLINIC: Do you want to give us a call back?

CALLER: Well, when would the procedure be done?

CLINIC: I’m sorry?

CALLER: When would the procedure be done?

CLINIC: That I can’t tell you over the phone. They’ll let you know tomorrow.

CALLER: Oh, all right. But you guys don’t have to tell anybody that I was there for anything?

CLINIC: You mean to your parents?

CALLER: Well, anybody.

CLINIC: No.

CALLER: Okay.

CLINIC: So do you want to give us a call back when you’re sure if you want to come in the morning or —

CALLER: Well, yeah. I have to talk to him and see. What was your name to call you back?

CLINIC: Leanna.

CALLER: Okay.

CLINIC: Okay? What was your name?

CALLER: I’m Christine.

CLINIC: Okay, Christine. Give us a call back when you know more or less. Because that way I can make the appointment for when you can come in.

CALLER: Okay. I had one more quick question. Could I get birth control there if I wasn’t pregnant?

CLINIC: Yes.

CALLER: And you guys wouldn’t have to tell anybody that I was on birth control at all?

CLINIC: No. No, that’s confidential. I mean, the only person that would know is whoever you told.

CALLER: Okay. Would you guys have to ask my boyfriend any questions or have him fill out anything? He just doesn’t want anyone to know about him.

CLINIC: No. He’s not coming for anything; you are.

CALLER: Okay.

CLINIC: So we want your information. Even though we’re going to ask for an address, we’re going to ask for everything, but we’re not going to send anything to your house.

CALLER: But I can’t give you my parents’ address. My parents can’t find out at all. Is there anything else I could give you besides that?

CLINIC: We need an address.

CALLER: Can I give you my boyfriend’s address?

CLINIC: Yeah, uh-huh.

CALLER: And like his phone number and all his information and stuff? But you guys won’t say anything about him?

CLINIC: We don’t call. The thing is, we don’t call if you tell us that it’s confidential and you want to keep it confidential. The only reason that we call is in case of an emergency. And if we do call, we say that we’re Marty, like a friend of yours from school or whatever. So we will identify us like that.

CALLER: Well, what kind of emergency would happen?

CLINIC: I’m sorry?

CALLER: Well, what could happen that you would have to call? What do you mean?

CLINIC: Well, I don’t know. If you got into an accident here or something happened to you, I don’t know. But in case of emergency we have to have someone to call. You know what I’m saying?

CALLER: And you’re Leanna?

CLINIC: Uh-huh.

CALLER: Okay.

CLINIC: Okay?

CALLER: Thank you.

CLINIC: Uh-huh. Bye bye.

***END***

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